Event Types

Helix raises a wide variety of events in response to API interaction, batch processing, Admin Console use, or automated processes. They are broken out into the following categories, each of which has its own distinct payload structure.

Category

Description

Example

Common Events

Actions not specifically related to financial transactions or an attempt to create a financial transaction.

Someone using the Admin console unlocked an external account

Customer Account Deposit Events

Actions that move funds into a customer's account

ACH file was received and processing resulted in funds being "pushed into" the customer's account

Customer Account Transfer Events

Actions that move funds between two accounts owned by the same customer

An API request was made to transfer funds from the customer's primary checking account to their secondary checking account

Customer Account Withdrawal Events

Actions that move funds out of a customer's account

A Bulk Transfer File was received and processing it resulted in funds being "pushed out" of the customer's account via ACH

Transaction Modified Events

Actions that modify an existing transaction

A successful call is made to /transaction/setAvailableDate

Account Modified Events

Actions that modify a Helix account

An account is locked by a customer, Helix Admin Console user, or due to a fraud investigation

Program Account Deposit Events

Actions that move funds into a program account but never touch a customer's account

ACH file was received and processing resulted in funds being "pushed into" the program's account

Program Account Withdrawal Events

Actions that move funds out of a program account but never touch a customer's account

During NACHA processing, program clearing account funds are "pushed out" to an external account via ACH

Debit Card Deposit Events

Actions that move funds into a customer's account due to debit card usage or debit card network provider administrative actions

An end user returns an item previously purchased a department store

Debit Card Transfer Events

Actions that move funds between two accounts for the same customer due to debit card usage or debit card network provider administrative actions

An end user uses an ATM to transfer funds between their checking account and their savings account

Debit Card Withdrawal Events

Actions that move funds out of a customer's account due to debit card usage or debit card network provider administrative actions

An end user swipes their card at a department store

Debit Card Withdrawal Authorization Events

Actions that cause funds to be held held on a customer's account due to debit card usage or debit card network provider processing.

An end user swipes their card at a department store

Debit Card Declined Events

Actions that attempt to move funds using a debit card, but are denied for some reason

An end user attempts to purchase an item for $20 but there is only $17 available in their primary account assigned to the debit card

Debit Card Account Balance Inquiry Events

Actions that query the balance of account(s) tied to a debit card

An end user checks their balance via an ATM

Debit Card Deposit Reversal Events

Actions that reverse a previous deposit made into a customer's account due to debit card network provider processing.

A merchant reverses/cancels a return.

Debit Card Transfer Reversal Events

Actions that reverse a previous movement of funds between two accounts for the same customer due to debit card usage or debit card network provider administrative actions

Very rare.

Debit Card Withdrawal Reversal Events

Actions that reverse a previous movement of funds out of a customer's account due to debit card usage or debit card network provider administrative actions

A merchant refunds a debit card transaction

Debit Card Withdrawal Authorization Reversal Events

Actions that remove a previous funds hold on a customer's account due to debit card usage or debit card network provider processing.

A debit card transaction is not completed by the merchant.

Check Deposit Authorization Events

These are actions that initiate the movement of funds into a customer's account due to the deposit of a check using their mobile device

An end user scans a check using their mobile device for deposit into a customer account

Check Deposit Events

Actions that move funds into a customer's account due to the deposit of a check using their mobile device

The check deposit is approved by the bank and the funds are settled into a customer account

Check Deposit Reversal Events

Actions that remove funds from a customer's account due to a mobile check deposit being reversed by the bank

The check deposit is reversed by the bank and the funds are removed from a customer account

Check Withdrawal Events

Actions that initiate the movement of funds out of a customer account due to the withdrawal of a check written by the customer

A payee deposits a check written by a customer from their checking account

Check Withdrawal Authorization Events

Actions that initiate the movement of funds out of a customer account due to the withdrawal of a check written by the customer

A payee deposits a check written by a customer from their checking account

Digital Wallet Tokenization Events

Actions that tokenize a card into a Digital Wallet through manual provisioning initiated by a customer or push provisioning initiated by an app

Customer adds their card to their Apple Wallet manually through Apple Wallet app on their iPhone

Bank Hold Events

Actions that hold funds in an account and prevent them from being withdrawn until the hold is released.

A bank user in the admin console places a hold for $15 on an account, then releases the hold at a later date.

Check Return Events

Actions that return funds to a customer account due to a check withdrawal being reversed by the bank

The check withdrawal is reversed by the bank and the funds are returned to a customer account

Falcon Message Events

Messages received by Helix from the FICO Falcon service

A new fraud case is opened

Manual Review Document Request Events

Additional documents are needed from a customer to complete the manual review workflow during onboarding/registration

Card Renewal Events

Messages received during the card renewal process.

Stop Payment Events

Messages received when processing a stop payment on a check on a customer's checking account

Notification of Change Events

Messages received when a notification of change (NOC) is generated, allowing an RDFI to inform an ODFI that an item on the originating account requires updating.

Visa DPS Risk Factor Events

Messages received when attempting to update Visa DPS risk factors

Someone uses the Fraud Management System to update risk factors


Common Events

These events are not related to or caused by a transaction, but rather some other action taking place within Helix.

Payload Type: Common Payload (1)

Event Type Id

Description

Detail

1

Authenticate - Successful

2

Authenticate - Failed

1001

Created New Bank Holiday

1002

Modified Bank Holiday

1003

Removed Bank Holiday

1004

Modified Bank Information

2001

Modified Program Information

2002

Modified Program Settings - Deposit

2003

Modified Program Settings - Interest

2004

Modified Program Settings - Regulator

2005

Modified Program Settings - Withdrawal

2050

Added Program Trusted IP

2051

Added Program Admin Trusted IP

2052

Viewed Program API Key

2070

Created Admin User

3001

Modified Customer Details

3002

Added Note Customer

3003

Added Note Customer Verification

3004

Manually Approved Customer Verification

3005

Manually Denied Customer Verification

3006

Locked Customer

3007

Unlocked Customer

3008

Locked External Account

3009

Unlocked External Account

3010

Created External Account

3011

Modified External Account

3012

Verified External Account

3013

Resend Verify External Account

3014

Voided Account Transaction

3015

Voided External Account Transaction

Deprecated; 3014 will be raised

3016

Reversed Account Transaction

3017

Reversed External Account Transaction

Deprecated; No longer used

3018

Added Fee or Credit to Customer Account

3019

Modified Recurring Contribution

3020

Modified Customer Information

3021

Modified Customer Beneficiary Information

3022

Modified Customer Contact Information

3023

Modified Customer Residential Address

3024

Modified Customer Mailing Address

3025

Modified Customer Helix Information

3026

Closed Customer Account

3027

Modified Customer Account Number

3028

Petty Cash - Check Issued

3029

Petty Cash - Check Issuance Cancelled

3050

Customer Name Change - Approved

3051

Customer Name Change - Denied

3052

Customer Address Change - Approved

3053

Customer Address Change - Denied

3054

Auto Approved Customer Verification

3055

Auto Denied Customer Verification

3056

Auto Expired Customer Verification - Initiated

3057

Auto Expired Customer Verification - Manual Review

3058

Funding Source Verified

3059

Created Customer Account

3060

Created Account Transaction

Deprecated; broken out into event Ids 3060XXX

3061

Modified Customer Account Information

3062

Monthly Statement Available

Only in Event Notification File

3063

Customer Closed

3064

Recurring Contribution Initiated

3065

Customer Identity Screening

3066

eCode Purchase

3067

External Account - Awaiting Verification

3068

Customer Verification - Application Abandon

3069

Customer External Account Archived

3070

Target Amount Has Been Met

3101

Transaction Settled

3102

Transaction Funds Available

3501

Tax 1099-INT Available

Production only event

4001

Modified Client Information

5001

Unknown Event Logon User

5002

Modified Admin Logon User

5003

Deleted Admin Logon User

5004

Locked Admin Logon User

5005

Requested Password Reset on Logon User

5006

Password Reset on Logon User

5007

Archived Admin Logon User

5010

Unlocked Admin Logon User

5011

Created Admin Logon User

5021

Requested Pincode Reset On Logon User

5022

Pincode Reset On Logon User

6001

Sent NACHA File to Shazam

7001

R07 - Initiated

7002

R07 - Completed

7003

R10 - Initiated

7004

R10 - Completed

7005

R08 - Initiated

7006

R08 - Completed

10001

Debit Card Initiated

10002

Debit Card Pending

10003

Debit Card PendingVerification

10004

Debit Card Verified

10005

Debit Card Denied

10006

Debit Card Expired

10007

Debit Card Archived

10009

Debit Card Locked By Customer

10010

Debit Card Unlocked By Customer

10011

Debit Card Locked By Admin

10012

Debit Card Unlocked By Admin

10013

Debit Card Added Account

10014

Debit Card Removed Account

10015

Debit Card Hotlisted - Lost, Stolen, or Fraud

10016

Debit Card Reset Requested

10017

Debit Card Authorization Hold

Deprecated; see Debit Card Deposit / Withdrawal / Transfer / etc. events

10018

Debit Card Reissued With Existing PAN

10019

Debit Card Reissued With New PAN

10020

Debit Card PIN Change Confirmed

10021

Debit Card Verify Confirmed

10022

Debit Card Lock Confirmed

10023

Debit Card Unlock Confirmed

10027

Visa DPS, failed to create track 2 information.

10028

Visa DPS, failed to update track 2 information.

10029

Visa DPS, failed to create account information.

10030

Visa DPS, failed to update account information.

10031

Visa DPS, failed to create name information.

10032

Visa DPS, failed to update name information.

10033

Visa DPS, failed to create address information.

10034

Visa DPS, failed to update address information.

10035

Visa DPS, failed to create verification data.

10036

Visa DPS, failed to update verification data.

10037

Visa DPS, failed to create email address.

10038

Visa DPS, failed to update email address.

10039

Visa DPS, failed to create card name.

10040

Visa DPS, failed to update card name.

10041

Visa DPS, failed to submit a new card order.

10042

Visa DPS, failed to submit a card reissue.

10043

Visa DPS, failed to create card vendor information.

10044

Visa DPS, failed to update card vendor information.

11001

Account locked due to fraud investigation

11002

Account locked by Customer

11003

Account locked by Admin

12001

Account unlocked by Customer

12002

Account unlocked by Admin

301001

Denied Creation of External Account.

3001001

Admin - Accepted Customer Document

3001002

Admin - Rejected Customer Document

3060000

Generic Transaction Unknown

Deprecated; see Customer Account Deposit / Withdrawal / Transfer / etc. events


Customer Account Deposit Events

These events are caused by funds moving into a customer's account by any means except debit card.

Payload Type: Customer Account Deposit Payload (200)

Event Type Id

Description

Detail

3060005

Transaction Bank Income to Internal

Funds moved in from a program account, typically for reversing fees applied by the financial institution

3060010

Transaction Cash to Internal

Funds moved in from an outside source manually by a financial institution employee

3060035

Transaction External to Internal

Funds "pulled in" from another financial institution via generating a NACHA file

3060100

Transaction Miscellaneous to Internal

Funds moved in from a program account, typically for reversing fees

3060115

Transaction Program External to Internal

Funds moved in from a program account, typically due to NACHA returns of billpay

3060125

Transaction Program Reserve to Internal

Funds moved in from a program account, typically for purposes specific to the client, such as paying incentives to customers

3060135

Transaction Retail Clearing to Internal

Deprecated

3060145

Transaction Return Clearing to Internal

3060155

Transaction Return Withdraw

Funds "pushed in" from another financial institution via receiving a NACHA return file

3060165

Transaction Unknown External to Internal

Funds "pushed in" from another financial institution via receiving a NACHA file

3060181

Transaction Card Settlement to Internal

Funds moved from Card Settlement Program Account to internal account

3060182

Transaction Card Settlement to Petty Cash

Funds moved from Card Settlement Program Account to Petty Cash Program Account

3060195

Transaction Program Clearing to Internal

Funds moved in from a program account, typically for purposes specific to the client

40000003

Transaction Program Suspense to Internal

Funds moved in from a Program Suspense Program Account to internal account

40000009

Transaction Program Settlement to Internal

Funds moved from Program Settlement Program Account to internal account


Customer Account Transfer Events

These events are caused by funds moving between two accounts owned by the same customer by any means except debit card.

Payload Type: Customer Account Transfer Payload (201)

Event Type Id

Description

Detail

3060070

Transaction Internal to Internal

Funds moved from one account to another account, both owned by the same customer


Customer Account Withdrawal Events

These events are caused by funds moving out of a customer's account by any means except debit card.

Payload Type: Customer Account Withdrawal Payload (202)

Event Type Id

Description

Detail

3060055

Transaction Internal to Cash

Funds moved out to a cash account, typically via Admin console and typically for cutting physical checks

3060060

Transaction Internal to External

Funds "pushed out" to another financial institution via generating a NACHA file

3060075

Transaction Internal to Miscellaneous

Funds moved out to a program account, typically for collecting fees

3060080

Transaction Internal to Program Clearing

Funds moved out to a program account, typically for bill pay

3060085

Transaction Internal to Program Reserve

Funds moved out to a program account, typically for purposes specific to the client, such as collecting fees

3060090

Transaction Internal to Retail Clearing

Deprecated

3060095

Transaction Internal to Unknown External

Funds "pulled out" to another financial institution via receiving a NACHA file

3060150

Transaction Return Deposit

Funds "pulled out" to another financial institution via receiving a NACHA return file

3060186

Transaction Internal to Card Settlement

Funds pulled from internal account to Card Settlement Program Account

3060187

Transaction Petty Cash to Card Settlement

Funds moved from Petty Cash Program Account to Card Settlement Program Account

3060188

Transaction Program Reserve to Card Settlement

Funds moved from Program Reserve Program Account to Card Settlement Program Account

40000007

Transaction Internal To Program Suspense

Funds moved from internal account to Program Suspense Program Account


Transaction Modified Events

These events are caused by actions that modify an existing transaction.

Payload Type: Transaction Modified Payload (203)

Event Type Id

Description

Detail

40000013

Transaction Available Date Updated

Successful API call to /transaction/setAvailableDate

40000014

Transaction delayed

40000015

Delayed transaction has been voided

40000016

Delayed transaction has been re-initiated


Account Modified Events

These events modify a Helix account.

Payload Type: Account Modified Payload (204)

Event Type Id

Descriptiont

Detail

49000004

Account Locked

Provides additional info compared to events 11001, 11002, 11003


Program Account Deposit Events

These events are caused by funds moving into a program's account but never touching a customer account.

Payload Type: Program Account Deposit Payload (300)

Event Type Id

Description

Detail

3060015

Transaction Cash to Program Reserve

3060025

Transaction Cash to Return Clearing

3060030

Transaction Cash to Verification Fund

3060170

Transaction Unknown External to Program Account

3060185

Transaction Program External to Program Reserve

40000002

Transaction Unknown External to Program Suspense

Funds moved from another financial institution to Program Suspense Program Account

40000010

Transaction Unknown External to Program Settlement

Funds moved in from another financial institution to Program Settlement Program Account

40000011

Transaction Program Reserve to Program Reserve

Funds moved from one Program Reserve Program Account to another Program Reserve Program Account


Program Account Withdrawal Events

These events are caused by funds moving out of a program's account but never touching a customer account.

Payload Type: Program Account Withdrawal Payload (302)

Event Type Id

Description

Detail

3060105

Transaction Program Account to Unknown External

3060110

Transaction Program Clearing to Program External

3060120

Transaction Program Reserve to Cash

3060130

Transaction Program Reserve to Verification Fund

3060140

Transaction Retail Clearing to Retail External

3060175

Transaction Verification Fund to External

40000004

Transaction Program Suspense to Unknown External

Funds moved from Program Suspense Program Account to another financial institution

40000005

Transaction Program Suspense to Program Reserve

Funds moved from Program Suspense Program Account to Program Reserve Program Account

40000006

Transaction Program Suspense to Program Settlement

Funds moved from Program Suspense Program Account to Program Settlement Program Account

40000008

Transaction Program Reserve To Program Suspense

Funds moved from Program Reserve Program Account to Program Suspense Program Account

40000012

Transaction Program Reserve to Program Reserve

Funds moved from one Program Reserve Program Account to another Program Reserve Program Account


Debit Card Deposit Events

These events are caused by funds moving into the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Deposit Payload (400)

Event Type Id

Description

Detail

3060351

Card Deposit - Merchandise Return

Return of goods or services

3060353

Card Deposit - Deposit

Cash is deposited into an ATM

3060355

Card Deposit - Credit Adjustment

When card network provider manually Credits funds - typically rare.

3060357

Card Deposit - Point Of Business Deposit

TBD

3060359

Card Deposit - Funds Transfer Credit

P2P Deposit

3060364

Card Deposit - Consumer Funds Disbursement

A merchant can push funds directly to a consumer’s debit card.

3060398

Card Deposit - 3rd Party Payment To

3rd-party payment transaction, payer-initiated. (Square, PayPal, Venmo, etc.)

3060382

Card Deposit - Money Transfer To

A Visa Money Transfer resulting in a credit to the customer.

3060501

Card Deposit - Check Deposit

A check is deposited via an ATM.

30603616

Card Deposit - Visa Direct

A Visa Money Transfer resulting in a credit to the consumer with no hold.


Debit Card Transfer Events

These events are caused by funds moving between two accounts owned by the same customer due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Transfer Payload (401)

Event Type Id

Description

Detail

3060361

Card Transfer

Transfer between accounts tied to same card

3060362

Transfer Payment

Intra-financial institution payment transaction


Debit Card Withdrawal Events

These events are caused by funds moving out of the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Withdrawal Payload (402)

Event Type Id

Description

Detail

3060341

Card Withdrawal - Purchase

POS transaction as Debit. Typically if PIN or Chip were used

3060343

Card Withdrawal - Cash Withdrawal

ATM Cash Withdrawal

3060345

Card Withdrawal - Debit Adjustment

When card network provider manually Debits funds - Typically rare

3060347

Card Withdrawal - Billpay

Debit transaction for Billpay

3060349

Card Withdrawal - Funds Transfer Debit

P2P Withdrawal

3060363

Card Withdrawal - AFD (Automated Fuel Dispenser)

When a fuel transaction completes

3060381

Card Withdrawal - Money Transfer From

A Visa Money Transfer resulting in a debit to the customer.

3060383

Card Withdrawal - Quasi-Cash

A quasi-cash transaction such as: money order, wire transfer, etc.

3060384

Card Withdrawal - Cashback From Deposit

Cardholder deposits into an ATM and in the same transaction requests cashback from the ATM.

3060385

Card Withdrawal - Fee Collection

A fee set by the ATM owner that results in a charge to the cardholder.

3060396

Card Withdrawal - Traveler's Check

A Visa traveler's check is issued.

3060397

Card Withdrawal - 3rd Party Payment From

3rd-party payment transaction - payee-initiated. (Square, PayPal, Venmo, etc.)


Debit Card Withdrawal Authorization Events

These events are caused by funds being held on the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Withdrawal Authorization Payload (403)

Event Type Id

Description

Detail

3060240

Card Authorization - Purchase

User performs a purchase either online or by selecting "Credit" at the POS device

3060242

Card Authorization - Cash Withdrawal

User withdrawals cash from an ATM.

3060244

Card Authorization - Debit Adjustment

Future use

3060246

Card Authorization - Billpay

Future use

3060248

Card Authorization - Funds Transfer Debit

Future use

3060252

Card Authorization - Deposit

3060254

Card Authorization - Credit AdjustmentFuture use

3060257

Card Authorization - 3rd Party Payment From

3rd-party payment authorization, payee-initiated.(Square, PayPal, Venmo, etc.)

3060260

Card Authorization - Transfer Funds

3060262

Card Authorization - AFD (Automated Fuel Dispenser)

Fuel transaction initiated at an AFD device

3060267

Card Authorization - Payment Enclosed

3060268

Card Authorization - Authorization Expired

Card Authorization Expired

3060271

Card Authorization - Money Transfer From

A Visa Money Transfer authorization resulting in a debit to the customer.

3060272

Card Authorization - Authorization Settled

Card Authorization Settled

3060296

Card Authorization - Cashback From Deposit

3060297

Card Authorization - Quasi-Cash

A quasi-cash authorization.

3060298

Card Authorization - Fee Collection


Debit Card Declined Events

These events are caused by a failed attempt to move funds due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Declined Payload (410)

Event Type Id

Description

Detail

3060640

Declined Card Purchase Auth

3060642

Declined Card Cash Withdrawal Auth

3060644

Declined Card Debit Adjustment Auth

3060646

Declined Card Billpay Auth

3060648

Declined Card Funds Transfer Debit Auth

3060650

Declined Card Merchandise Return Auth

3060652

Declined Card Deposit Auth

3060654

Declined Card Credit Adjustment Auth

3060656

Declined Card Point Of Business Deposit Auth

3060658

Declined Card Funds Transfer Credit Auth

3060660

Declined Card Transfer Funds Auth

3060662

Declined Card AFD Auth

3060664

Declined Card Quasi-Cash Auth

3060663

Declined Card Traveler's Check Auth

3060665

Declined Card Cashback From Deposit Auth

3060666

Declined Card Fee Collection Auth

3060667

Declined Card Consumer Funds Disbursement Auth

3060668

Declined Card 3rd Party Payment To Auth

3060669

Declined Card 3rd Party Payment From Auth

3060670

Declined Card Transfer Payment Auth

3060671

Declined Card Money Transfer From Auth

3060672

Declined Card Money Transfer To Auth

3060694

Declined Card Available Inquiry Auth

3060695

Declined Card Balance Inquiry Auth

3060696

Declined Card Deposit Auth

3060697

Declined Card Payment Enclosed Auth

3060698

Declined Card Prepaid Card Activation Auth

3060741

Declined Card Purchase

3060742

Declined Card Payment Enclosed

3060743

Declined Card Cash Withdrawal

3060745

Declined Card Debit Adjustment

3060747

Declined Card Billpay

3060749

Declined Card Funds Transfer Debit

3060751

Declined Card Merchandise Return

3060753

Declined Card Deposit

3060755

Declined Card Credit Adjustment

3060757

Declined Card Point Of Business Deposit

3060759

Declined Card Funds Transfer Credit

3060761

Declined Card Transfer Funds

3060763

Declined Card AFD

3060765

Declined Card Travelers Check

3060767

Declined Card Quasi-Cash

3060769

Declined Card Cashback From Deposit

3060771

Declined Card Fee Collection

3060777

Declined Card 3rd Party Payment From

3060775

Declined Card 3rd Party Payment To

3060778

Declined Card Prepaid Card Activation

3060779

Declined Card Transfer Payment

3060773

Declined Card Consumer Funds Disbursement

3060781

Declined Card Money Transfer From

3060782

Declined Card Money Transfer To

3060794

Declined Card Available Inquiry

3060795

Declined Card Balance Inquiry

3060796

Declined Card Check Deposit

3060870

Declined Card Purchase Authorization Reversal

3060871

Declined Card Payment Enclosed Reversal

3060872

Declined Card Cash Authorization Reversal

3060873

Declined Card Prepaid Card Activation Reversal

3060874

Declined Card Debit Adjustment Authorization Reversal

3060876

Declined Card Billpay Authorization Reversal

3060878

Declined Card Funds Transfer Debit Authorization Reversal

3060880

Declined Card Merchandise Return Auth Reversal

3060882

Declined Card Deposit Auth Reversal

3060884

Declined Card Credit Adjustment Auth Reversal

3060886

Declined Card Point of Business Auth Reversal

3060888

Declined Card Funds Transfer Credit Auth Reversal

3060892

Declined Card AFD Authorization Reversal

3060894

Declined Card Available Inquiry Auth Reversal

3060895

Declined Card Balance Inquiry Auth Reversal

3060971

Declined Card Purchase Reversal

3060973

Declined Card Cash Withdrawal Reversal

3060974

Declined Card Traveler's Check Reversal

3060975

Declined Card Debit Adjustment Reversal

3060977

Declined Card Billpay Reversal

3060979

Declined Card Funds Transfer Debit Reversal

3060981

Declined Card Merchandise Return Reversal

A reversal of a merchandise return was attempted, but was declined. Very rare

3060982

Declined Card 3rd Party Payment From Reversal

3060983

Declined Card Deposit Reversal

A reversal of a cash or check deposit into an ATM was attempted, but was declined. Very rare

3060984

Declined Card Transfer Payment Reversal

3060985

Declined Card Credit Adjustment Reversal

3060986

Declined Card 3rd Party Payment To Reversal

3060987

Declined Card Point of Business Reversal

3060988

Declined Card Check Deposit Reversal

3060989

Declined Card Funds Transfer Credit Reversal

3060990

Declined Card Consumer Funds Disbursement Reversal

3060991

Declined Card Transfer Funds Reversal

3060992

Declined Card Fee Collection Reversal

3060993

Declined Card AFD Reversal

3060994

Declined Card Available Inquiry Reversal

3060995

Declined Card Balance Inquiry Reversal

3060996

Declined Card Money Transfer From Reversal

3060997

Declined Card Money Transfer To Reversal

3060998

Declined Card Quasi-Cash Reversal

3060999

Declined Card Cashback From Deposit Reversal


Debit Card Account Balance Inquiry Events

These events are caused by balance inquiries due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Account Balance Inquiry Payload (490)

Event Type Id

Description

Detail

3060294

Card Authorization - Available Inquiry

Available Balance Inquiry typically performed via a non-ATM device

3060295

Card Authorization - Ledger Inquiry

Account Balance Inquiry typically performed via a non-ATM device

3060394

Card Inquiry - Available Inquiry

Available Balance Inquiry typically performed via ATM

3060395

Card Inquiry - Ledger Inquiry

Account Balance Inquiry typically performed via ATM


Debit Card Deposit Reversal Events

These events are caused by the reversal of moving funds into the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Deposit Reversal Payload (500)

Event Type Id

Description

Detail

3060481

Card Reversal - Merchandise Return

Error occurred when performing a merchandise return, and it was reversed

3060483

Card Reversal - Deposit

Error occurred when depositing cash via ATM, and it was reversed

3060485

Card Reversal - Credit Adjustment

Error occurred when performing a credit adjustment, and it was reversed

3060487

Card Reversal - Point of Business

Error occurred when performing a Point of Business deposit, and it was reversed

3060489

Card Reversal - Funds Transfer Credit

3060498

Card Reversal - Money Transfer To

Error occurred when performing a Visa Money Transfer, and it was reversed

3060502

Card Reversal - Check Deposit

Error occurred when depositing a check via ATM, and it was reversed

3060503

Card Reversal - Consumer Funds Disbursement

3060598

Card Reversal - 3rd Party Payment To

3rd-party payment transaction, payer-initiated.(Square, PayPal, Venmo, etc.)


Debit Card Transfer Reversal Events

These events are caused by the reversal of moving funds between two accounts owned by the same customer due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Transfer Reversal Payload (501)

Event Type Id

Description

Detail

3060488

Card Reversal - Transfer Payment

3060596

Card Reversal - Transfer Funds


Debit Card Withdrawal Reversal Events

These events are caused by the reversal of moving funds out of the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Withdrawal Reversal Payload (502)

Event Type Id

Description

Detail

3060471

Card Reversal - Purchase

Error occurred on merchant device (ie, POS) and reverses a corresponding purchase

3060473

Card Reversal - Cash

Error occurred with ATM and the corresponding transaction was reversed

3060475

Card Reversal - Debit Adjustment

Error occurred when performing a debit adjustment, and it was reversed

3060477

Card Reversal - Billpay

Error occurred when performing a billpay, and it was reversed

3060479

Card Reversal - Funds Transfer Debit

Error occurred when performing a P2P withdrawal, and it was reversed

3060493

Card Reversal - AFD (Automated Fuel Dispenser)

Error occurred when performing an AFD purchase, and it was reversed

3060491

Card Reversal - Fee Collection

3060492

Card Reversal - Cashback From Deposit

3060496

Card Reversal - Traveler's Check

3060497

Card Reversal - Money Transfer From

Error occurred when performing a Visa Money Transfer, and it was reversed

3060499

Card Reversal - Quasi-Cash

Error occurred when performing a Quasi-Cash purchase, and it was reversed

3060597

Card Reversal - 3rd Party Payment From

A reversal of a 3rd-party payment transaction, payee-initiated.(Square, PayPal, Venmo, etc.)

3060599

Card Reversal - Payment Enclosed

Error occurred when performing a Visa Money Transfer, and it was reversed


Debit Card Withdrawal Authorization Reversal Events

These events are caused by the reversal of holding funds on the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Withdrawal Authorization Reversal Payload (503)

Event Type Id

Description

Detail

3060571

Card Reversal - Purchase Authorization

Error occurred on merchant device (ie, POS) and reverses a corresponding purchase

3060573

Card Reversal - Cash Authorization

Error occurred with ATM and corresponding transaction is reversed

3060575

Card Reversal - Debit Adjustment Authorization

3060577

Card Reversal - Billpay Authorization

3060579

Card Reversal - Funds Transfer Debit Authorization

3060593

Card Reversal - AFD Authorization


Check Deposit Authorization Events

These events are caused by a customer depositing a check using their mobile device.

Event Type Id

Description

Detail

30605001

Check Deposit Authorization Payload (600)

Check Deposit Authorization Created

30605002

Check Deposit Authorization Payload (600)

Check Deposit Authorization Settled

30605003

Check Deposit Authorization Reject Payload (612)

Check Deposit Authorization Rejected


Check Deposit Events

These events are caused by the bank approving a check that was deposited by a customer using their mobile device.

Event Type Id

Payload Type

Description

Detail

30605011

Check Deposit Payload (601)

Check Deposit Created - No Adjustment

The approved amount was not changed from the original deposit amount

30605012

Check Deposit Payload (601)

Check Deposit Settled - No Adjustment

The approved amount was not changed from the original deposit amount

30605013

Check Deposit Payload (601)

Check Deposit Available - No Adjustment

The approved amount was not changed from the original deposit amount

30605016

Check Deposit Payload (601)

Check Deposit Created - Adjusted Up

The approved amount was adjusted up from the original deposit amount

30605017

Check Deposit Payload (601)

Check Deposit Settled - Adjusted Up

The approved amount was adjusted up from the original deposit amount

30605018

Check Deposit Payload (601)

Check Deposit Available - Adjusted Up

The approved amount was adjusted up from the original deposit amount

30605019

Check Deposit Payload (601)

Check Deposit Created - Adjusted Down

The approved amount was adjusted down from the original deposit amount

30605020

Check Deposit Payload (601)

Check Deposit Settled - Adjusted Down

The approved amount was adjusted down from the original deposit amount

30605021

Check Deposit Payload (601)

Check Deposit Available - Adjusted Down

The approved amount was adjusted down from the original deposit amount

30606010

Deposit Hold (606)

Deposit Hold

Hold was placed on a deposit


Check Deposit Reversal Events

These events are caused by the bank reversing a check that was deposited by a customer using their mobile device or a returned check from a previous mobile remote deposit.

Payload Type: Check Deposit Reversal Payload (602)

Event Type Id

Description

Detail

30605015

Check Deposit Reversal - No Adjustment

The reversal of a deposit where the approved amount was not changed from the original deposit amount

30605022

Check Deposit Reversal - Adjusted Up

A reversal of a deposit where the approved amount was adjusted up from the original deposit amount

30605023

Check Deposit Reversal - Adjusted Down

A reversal of a deposit where the approved amount was adjusted down from the original deposit amount


Check Withdrawal Events

These events are caused by the customer's bank receiving and approving a written check or initiating and processing a stop payment on a check after it was deposited by a payee in their bank account.

Event Type Id

Payload Type

Description

Detail

30605103

Check Withdrawal Payload (603)

Check Withdrawal

The approved amount was successfully withdrawn from customers account for the original withdrawal amount

30605201

Common Payload (1)

Check Withdrawal Stop Pay (C) - Initiated

30605202

Common Payload (1)

Check Withdrawal Stop Pay (C) - Approved

30605203

Common Payload (1)

Check Withdrawal Stop Pay (C) - Denied


Check Withdrawal Authorization Events

These events are triggered in some scenarios when a check review is needed by a customers bank for a written check after it has been deposited into a payees bank account.

Payload Type: Check Withdrawal Authorization Payload (605)

Event Type Id

Description

Detail

30605101

Check Withdrawal Authorization Created

30605102

Check Withdrawal Authorization Settled

30605105

Check Withdrawal Authorization Rejected

This event reuses Payload Type: Check Deposit Reversal (602)


Digital Wallet Tokenization Events

These events are caused by the customer either adding their card manually to a Digital Wallet (example: Apple or Google wallets) or adding their card through an app utilizing Card Provisioning.

Payload Type: Digital Wallet Token Payload (607)

Event Type Id

Description

Detail

40002001

Digital Wallet Token Provisioned to Device

Token gets provisioned to a device. At this point token could be in ActiveForPayment or Initiated status. If at this point token is still in the Initiated status, it means that token has been provisioned into a device but is still going through a customer verification process (such as waiting to verify One Time Passcode). Example: Token gets provisioned on an iPhone manually or through push provisioning initiated through an app.

40002010

Digital Wallet Token Activated

Token status has changed to ActiveForPayment. This can happen if token was initially in Initiated status or has switched back to ActiveForPayment from SuspendedTemporarily status.

40002020

Digital Wallet Token Suspended Temporarily

Token status has changed to SuspendedTemporarily status.

40002030

Digital Wallet Token Reactivated

Token status has changed to ActiveForPayment status from SuspendedTemporarily status.

40002040

Digital Wallet Token Deactivated Permanently

Token status has changed to DeactivatedPermanently. This means token can not be used for payment and will never go back to ActiveForPayment status.


Bank Hold Events

These events are caused by someone using the admin console to either place a new hold or release an existing hold of funds for an account.

Payload Type: Bank Hold Payload (608)

Event Type Id

Description

Detail

30606101

Bank Hold Placed

A hold is placed by the bank on the specified account for a specific hold amount until the expiration date

30606102

Bank Hold Released

A previously placed hold is released, and the funds are now available for the customer's account


Check Return Events

These events are caused by the customers bank returning a check that has already been processed on a customers account.

Payload Type: Check Return Payload (609)

Event Type Id

Description

Detail

30605104

Check Return

The return of a withdrawal where the processed amount was not changed from the original withdrawal amount


Falcon Message Events

These events are caused by Helix receiving a message from the FICO Falcon service.

Payload Type: Falcon Message Payload (610)

Event Type Id

Description

Detail

10024

Falcon Fraud confirmed

10025

Falcon Case Closed, Not Fraud

10026

Falcon Case Open, Suspected Fraud


Manual Review Document Request Events

These events are caused by an Admin Console user, usually from the bank partner, requesting an additional document to verify a customer and complete the manual review workflow during customer registration.
Payload Type: Manual Review Document Requested (611)

Event Type ID

Description

Detail

49000001

Registration Manual Review Document Type Requested

If multiple documents are requested, an event will fire for each document type requested


Card Renewal Events

These events are caused by the card renewal process. Clients may use these events to generate card status notifications for their customers.
Payload Type: Card Renewal Payload (700)

Event Type Id

Description

Detail

40003001

Card Renewed

The card has been successfully renewed.

40003010

Card Excluded From Renewal

The card was excluded from the renewal process.


Stop Payment Events

These events are caused by the customer's bank initiating and processing a stop payment on an ACH transaction or a check on a customer's checking account.
Payload Type: Stop Payments Payload (800)

Event Type Id

Description

Detail

30608001

Stop Pay Created

A new stop payment record is created

30608002

Stop Pay Expired

A stop payment record expired

30608003

Stop Pay Hit

A match is found to an existing stop payment record

30608004

Stop Pay Cancelled

A stop payment record is deleted


Notification of Change Events

These events are caused when a notification of change (NOC) is generated. A notification of change (NOC) allows an RDFI to inform an ODFI that an item on the originating account requires updating.
Payload Type: Notification of Change Payload (900)

Event Type Id

Description

Detail

40000020

Incoming NOC Applied – External Account Modified

The incoming NOC processed, and external account has been modified


Visa DPS Risk Factor Events

These events are caused by attempts to update Visa DPS risk factors via the Fraud Management System or Helix API.

Event Type Id

Payload Type

Description

Detail

10045

Common Payload (1)

Visa DPS risk factor success

10046

Visa DPS Risk Factor Payload (1000)

Visa DPS risk factor failure