Helix raises a wide variety of events in response to API interaction, batch processing, Admin Console use, or automated processes. They are broken out into the following categories, each of which has its own distinct payload structure.

Note on Event Format Evolution Legacy v1 events are formatted using a traditional JSON data structure, which is flat or semi-structured and optimized for flexibility and rapid integration. These events are schema-light and require additional parsing and validation logic during ingestion. In contrast, our v2 events adopt a more structured JSON object data structure, aligning closely with defined object models used across Helix services. This format introduces stronger typing, clearer relationships between data elements, and improved consistency across event types. When ingesting both versions, it’s important to account for differences in structure and validation requirements. v1 events may require dynamic parsing and transformation, while v2 events benefit from schema validation and object deserialization. If you're transitioning to v2 ingestion, ensure your pipeline supports version-aware processing to maintain compatibility and data integrity.

Category	Description	Example
Common Events	Actions not specifically related to financial transactions or an attempt to create a financial transaction.	Someone using the Admin console unlocked an external account
Customer Account Deposit Events	Actions that move funds into a customer's account	ACH file was received and processing resulted in funds being "pushed into" the customer's account
Customer Account Transfer Events	Actions that move funds between two accounts owned by the same customer	An API request was made to transfer funds from the customer's primary checking account to their secondary checking account
Customer Account Withdrawal Events	Actions that move funds out of a customer's account	A Bulk Transfer File was received and processing it resulted in funds being "pushed out" of the customer's account via ACH
Transaction Modified Events	Actions that modify an existing transaction	A successful call is made to /transaction/setAvailableDate
Account Modified Events	Actions that modify a Helix account	An account is locked by a customer, Helix Admin Console user, or due to a fraud investigation
Program Account Deposit Events	Actions that move funds into a program account but never touch a customer's account	ACH file was received and processing resulted in funds being "pushed into" the program's account
Program Account Withdrawal Events	Actions that move funds out of a program account but never touch a customer's account	During NACHA processing, program clearing account funds are "pushed out" to an external account via ACH
Debit Card Deposit Events	Actions that move funds into a customer's account due to debit card usage or debit card network provider administrative actions	An end user returns an item previously purchased a department store
Debit Card Transfer Events	Actions that move funds between two accounts for the same customer due to debit card usage or debit card network provider administrative actions	An end user uses an ATM to transfer funds between their checking account and their savings account
Debit Card Withdrawal Events	Actions that move funds out of a customer's account due to debit card usage or debit card network provider administrative actions	An end user swipes their card at a department store
Debit Card Withdrawal Authorization Events	Actions that cause funds to be held on a customer's account due to debit card usage or debit card network provider processing.	An end user swipes their card at a department store
Debit Card Declined Events	Actions that attempt to move funds using a debit card, but are denied for some reason	An end user attempts to purchase an item for $20 but there is only $17 available in their primary account assigned to the debit card
Debit Card Account Balance Inquiry Events	Actions that query the balance of account(s) tied to a debit card	An end user checks their balance via an ATM
Debit Card Deposit Reversal Events	Actions that reverse a previous deposit made into a customer's account due to debit card network provider processing.	A merchant reverses/cancels a return.
Debit Card Transfer Reversal Events	Actions that reverse a previous movement of funds between two accounts for the same customer due to debit card usage or debit card network provider administrative actions	Very rare.
Debit Card Withdrawal Reversal Events	Actions that reverse a previous movement of funds out of a customer's account due to debit card usage or debit card network provider administrative actions	A merchant refunds a debit card transaction
Debit Card Withdrawal Authorization Reversal Events	Actions that remove a previous funds hold on a customer's account due to debit card usage or debit card network provider processing.	A debit card transaction is not completed by the merchant.
Check Deposit Authorization Events	These are actions that initiate the movement of funds into a customer's account due to the deposit of a check using their mobile device	An end user scans a check using their mobile device for deposit into a customer account
Check Deposit Events	Actions that move funds into a customer's account due to the deposit of a check using their mobile device	The check deposit is approved by the bank and the funds are settled into a customer account
Check Deposit Reversal Events	Actions that remove funds from a customer's account due to a mobile check deposit being reversed by the bank	The check deposit is reversed by the bank and the funds are removed from a customer account
Check Withdrawal Events	Actions that initiate the movement of funds out of a customer account due to the withdrawal of a check written by the customer	A payee deposits a check written by a customer from their checking account
Check Withdrawal Authorization Events	Actions that initiate the movement of funds out of a customer account due to the withdrawal of a check written by the customer	A payee deposits a check written by a customer from their checking account
Digital Wallet Tokenization Events	Actions that tokenize a card into a Digital Wallet through manual provisioning initiated by a customer or push provisioning initiated by an app	Customer adds their card to their Apple Wallet manually through Apple Wallet app on their iPhone
Bank Hold Events	Actions that hold funds in an account and prevent them from being withdrawn until the hold is released.	A bank user in the admin console places a hold for $15 on an account, then releases the hold at a later date.
Falcon Message Events	Messages received by Helix from the FICO Falcon service	A new fraud case is opened
Card Renewal Events	Messages received during the card renewal process.	Card renewal outcomes from the renewal process for a card nearing the expiration date
Stop Payment Events	Messages received when processing a stop payment on a check on a customer's checking account
Visa DPS Risk Factor Events	Messages received when attempting to update Visa DPS risk factors	Someone uses the Fraud Management System to update risk factors
Card Modified Events	Actions that modify a Helix card
Account Dormancy Events	Actions that change the dormancy status of an account
Fee Transactions Events	Actions that are caused by changes to fee transactions
Modified Customer Address Events	Actions that are caused by changes to a customer's address
Miscellaneous Events

Common Events

These events are not related to or caused by a transaction, but rather some other action taking place within Helix.

Payload Type: Common Payload (1)

Event Type Id	Description	Detail
1	Authenticate - Successful
2	Authenticate - Failed
1001	Created New Bank Holiday
1002	Modified Bank Holiday
1003	Removed Bank Holiday
1004	Modified Bank Information
2001	Modified Program Information
2002	Modified Program Settings - Deposit
2003	Modified Program Settings - Interest
2004	Modified Program Settings - Regulator
2005	Modified Program Settings - Withdrawal
2050	Added Program Trusted IP
2051	Added Program Admin Trusted IP
2052	Viewed Program API Key
2070	Created Admin User
2101	Product Created	To determine the newly added product, call /program/get to view all products and compare to the existing stored details
2102	Product Updated	To determine the newly updated product, call /program/get to view all products and compare to the existing stored details
3001	Modified Customer Details
3002	Added Note Customer
3003	Added Note Customer Verification
3004	Manually Approved Customer Verification
3005	Manually Denied Customer Verification
3006	Locked Customer
3007	Unlocked Customer
3008	Locked External Account
3009	Unlocked External Account
3010	Created External Account
3011	Modified External Account
3012	Verified External Account
3013	Resend Verify External Account
3014	Voided Account Transaction
3015	Voided External Account Transaction	Deprecated; 3014 will be raised
3016	Reversed Account Transaction
3017	Reversed External Account Transaction	Deprecated; No longer used
3018	Added Fee or Credit to Customer Account
3019	Modified Recurring Contribution
3020	Modified Customer Information
3021	Modified Customer Beneficiary Information
3022	Modified Customer Contact Information
3023	Modified Customer Residential Address
3024	Modified Customer Mailing Address
3025	Modified Customer Helix Information
3026	Closed Customer Account
3027	Modified Customer Account Number
3028	Petty Cash - Check Issued
3029	Petty Cash - Check Issuance Cancelled
3050	Customer Name Change - Approved
3051	Customer Name Change - Denied
3052	Customer Address Change - Approved
3053	Customer Address Change - Denied
3054	Auto Approved Customer Verification
3055	Auto Denied Customer Verification
3056	Auto Expired Customer Verification - Initiated
3057	Auto Expired Customer Verification - Manual Review
3058	Funding Source Verified
3059	Created Customer Account
3060	Created Account Transaction	Deprecated; broken out into event Ids `3060XXX`
3061	Modified Customer Account Information
3062	Monthly Statement Available	Only in Event Notification File
3063	Customer Closed
3064	Recurring Contribution Initiated
3065	Customer Identity Screening
3066	eCode Purchase
3067	External Account - Awaiting Verification
3068	Customer Verification - Application Abandon
3069	Customer External Account Archived
3070	Target Amount Has Been Met
3071
3072
3073
3101	Transaction Settled
3102	Transaction Funds Available
3501	Tax 1099-INT Available	Production only event
3502	Tax 1099-MISC Available	Production only event
4001	Modified Client Information
5001	Unknown Event Logon User
5002	Modified Admin Logon User
5003	Deleted Admin Logon User
5004	Locked Admin Logon User
5005	Requested Password Reset on Logon User
5006	Password Reset on Logon User
5007	Archived Admin Logon User
5010	Unlocked Admin Logon User
5011	Created Admin Logon User
5021	Requested Pincode Reset On Logon User
5022	Pincode Reset On Logon User
6001	Sent NACHA File to Shazam
7001	R07 - Initiated
7002	R07 - Completed
7003	R10 - Initiated
7004	R10 - Completed
7005	R08 - Initiated
7006	R08 - Completed
7007	R37 - Initiated
7008	R37 - Completed
7009	R51 - Initiated
7010	R51 - Completed
7011	R53 - Initiated
7012	R53 - Completed
7013	R05 - Initiated
7014	R05 - Completed
10001	Debit Card Initiated
10002	Debit Card Pending
10003	Debit Card PendingVerification
10004	Debit Card Verified
10005	Debit Card Denied
10006	Debit Card Expired
10007	Debit Card Archived
10009	Debit Card Locked By Customer
10010	Debit Card Unlocked By Customer
10011	Debit Card Locked By Admin
10012	Debit Card Unlocked By Admin
10013	Debit Card Added Account
10014	Debit Card Removed Account
10015	Debit Card Hotlisted - Lost, Stolen, or Fraud
10016	Debit Card PIN Reset Requested
10017	Debit Card Authorization Hold	Deprecated; see Debit Card Deposit / Withdrawal / Transfer / etc. events
10018	Debit Card Reissued With Existing PAN
10019	Debit Card Reissued With New PAN
10020	Debit Card PIN Change Confirmed
10021	Debit Card Verify Confirmed
10022	Debit Card Lock Confirmed
10023	Debit Card Unlock Confirmed
10027	Visa DPS, failed to create track 2 information.
10028	Visa DPS, failed to update track 2 information.
10029	Visa DPS, failed to create account information.
10030	Visa DPS, failed to update account information.
10031	Visa DPS, failed to create name information.
10032	Visa DPS, failed to update name information.
10033	Visa DPS, failed to create address information.
10034	Visa DPS, failed to update address information.
10035	Visa DPS, failed to create verification data.
10036	Visa DPS, failed to update verification data.
10037	Visa DPS, failed to create email address.
10038	Visa DPS, failed to update email address.
10039	Visa DPS, failed to create card name.
10040	Visa DPS, failed to update card name.
10041	Visa DPS, failed to submit a new card order.
10042	Visa DPS, failed to submit a card reissue.
10043	Visa DPS, failed to create card vendor information.
10044	Visa DPS, failed to update card vendor information.
11001	Account locked due to fraud investigation
11002	Account locked by Customer
11003	Account locked by Admin
12001	Account unlocked by Customer
12002	Account unlocked by Admin
301001	Denied Creation of External Account.
3001001	Admin - Accepted Customer Document
3001002	Admin - Rejected Customer Document
3060000	Generic Transaction Unknown	Deprecated; see Customer Account Deposit / Withdrawal / Transfer / etc. events
3060266	Card Money Transfer To Authorization
3060268	Card Authorization - Authorization Expired	Card Authorization Expired
3060502	Check Deposit Reversal
30603551	Card Credit Adjustment
30603595	Funds Transfer Reversal
30603615	Money Transfer Reversal
30603619	Mastercard Money Send Reversal
30604734	Cash Deposit Reversal
40000021	Backup Withholding Transaction Created
40000022	Backup Withholding Transaction Adjustment
40000023	Interest Payment Transaction Created
40000024	Interest Payment Transaction Adjustment
49000205	Product Created	To determine the newly added product, call /program/get to view all products and compare to the existing stored details
49000206	Product Updated	To determine the newly updated product, call /program/get to view all products and compare to the existing stored details
40001001	Digital Debit Card Created	When a Digital Debit Card is created for a customer
49001000	Business Application Approved	When a Business Application is KYB approved as part of /customer/createBusinessApplication
49001001	Individual Customer Approved	When individual customers are KYC, OFAC, Fraud approved as a part of /customer/createBusinessApplication
49000110	Customer due diligence questions answered	A successful call to /customer/answerPost

Customer Account Deposit Events

These events are caused by funds moving into a customer's account by any means except debit card.

Payload Type: Customer Account Deposit Payload (200)

Event Type Id	Description	Detail
3060005	Transaction Bank Income to Internal	Funds moved in from a program account, typically for reversing fees applied by the financial institution
3060010	Transaction Cash to Internal	Funds moved in from an outside source manually by a financial institution employee
3060020	Transaction Ach Origination Deposit
3060035	Transaction External to Internal	Funds "pulled in" from another financial institution via generating a NACHA file
3060100	Transaction Miscellaneous to Internal	Funds moved in from a program account, typically for reversing fees
3060115	Transaction Program External to Internal	Funds moved in from a program account, typically due to NACHA returns of billpay
3060125	Transaction Program Reserve to Internal	Funds moved in from a program account, typically for purposes specific to the client, such as paying incentives to customers
3060135	Transaction Retail Clearing to Internal	Deprecated
3060145	Transaction Return Clearing to Internal
3060155	Transaction Return Withdraw	Funds "pushed in" from another financial institution via receiving a NACHA return file
3060165	Transaction Unknown External to Internal	Funds "pushed in" from another financial institution via receiving a NACHA file
3060181	Transaction Card Settlement to Internal	Funds moved from Card Settlement Program Account to internal account
3060182	Transaction Card Settlement to Petty Cash	Funds moved from Card Settlement Program Account to Petty Cash Program Account
3060190	Transaction Customer to Customer
3060195	Transaction Program Clearing to Internal	Funds moved in from a program account, typically for purposes specific to the client
3060205	Transaction Fed Check - Credit Adjustment	Funds were credited to the internal account and debited from the Fed Check Adjustment General Ledger
3060215	Transaction Fed Wire - Credit Adjustment	Funds were credited to the internal account and credited to the Fed Wire Adjustment General Ledger
3060225	Transaction Fed ACH - Credit Adjustment	Funds were credited to the internal account and credited to the Fed ACH Adjustment General Ledger
40000003	Transaction Program Suspense to Internal	Funds moved in from a Program Suspense Program Account to internal account
40000009	Transaction Program Settlement to Internal	Funds moved from Program Settlement Program Account to internal account

Customer Account Transfer Events

These events are caused by funds moving between two accounts owned by the same customer by any means except debit card.

Payload Type: Customer Account Transfer Payload (201)

Event Type Id	Description	Detail
3060070	Transaction Internal to Internal	Funds moved from one account to another account, both owned by the same customer

Customer Account Withdrawal Events

These events are caused by funds moving out of a customer's account by any means except debit card.

Payload Type: Customer Account Withdrawal Payload (202)

Event Type Id	Description	Detail
3060022	Transaction Ach Origination Withdrawal
3060055	Transaction Internal to Cash	Funds moved out to a cash account, typically via Admin console and typically for cutting physical checks
3060060	Transaction Internal to External	Funds "pushed out" to another financial institution via generating a NACHA file
3060075	Transaction Internal to Miscellaneous	Funds moved out to a program account, typically for collecting fees
3060080	Transaction Internal to Program Clearing	Funds moved out to a program account, typically for bill pay
3060085	Transaction Internal to Program Reserve	Funds moved out to a program account, typically for purposes specific to the client, such as collecting fees
3060090	Transaction Internal to Retail Clearing	Deprecated
3060095	Transaction Internal to Unknown External	Funds "pulled out" to another financial institution via receiving a NACHA file
3060150	Transaction Return Deposit	Funds "pulled out" to another financial institution via receiving a NACHA return file
3060186	Transaction Internal to Card Settlement	Funds pulled from internal account to Card Settlement Program Account
3060187	Transaction Petty Cash to Card Settlement	Funds moved from Petty Cash Program Account to Card Settlement Program Account
3060188	Transaction Program Reserve to Card Settlement	Funds moved from Program Reserve Program Account to Card Settlement Program Account
3060210	Transaction Fed Check - Debit Adjustment	Funds were debited from the internal account and credited to the Fed Check Adjustment General Ledger
3060220	Transaction Fed Wire - Debit Adjustment	Funds were debited from the internal account and credited to the Fed Wire Adjustment General Ledger
3060230	Transaction Fed ACH - Debit Adjustment	Funds were debited from the internal account and credited to the Fed ACH Adjustment General Ledger
40000007	Transaction Internal To Program Suspense	Funds moved from internal account to Program Suspense Program Account

Transaction Modified Events

These events are caused by actions that modify an existing transaction.

Payload Type: Transaction Modified Payload (203)

Event Type Id	Description	Detail
40000013	Transaction Available Date Updated	Successful API call to /transaction/setAvailableDate
40000014	Transaction Delayed
40000015	Delayed Transaction Voided
40000016	Delayed Transaction Reinitiated

Account Modified Events

These events modify a Helix account.

Payload Type: Account Modified Payload (204)

Event Type Id	Descriptiont	Detail
49000004	Account Locked	Provides additional info compared to events 11001, 11002, 11003

Program Account Deposit Events

These events are caused by funds moving into a program's account but never touching a customer account.

Payload Type: Program Account Deposit Payload (300)

Event Type Id	Description	Detail
3060015	Transaction Cash to Program Reserve
3060025	Transaction Cash to Return Clearing
3060030	Transaction Cash to Verification Fund
3060170	Transaction Unknown External to Program Account
3060185	Transaction Program External to Program Reserve
3060200	Program Suspense Transfer	Funds moved between two Program Suspense Accounts. Note: A single money movement between program accounts will cause two events with this ID: one with Program Account Withdrawal Payload and the other with Program Account Deposit Payload.
40000002	Transaction Unknown External to Program Suspense	Funds moved from another financial institution to Program Suspense Program Account
40000010	Transaction Unknown External to Program Settlement	Funds moved in from another financial institution to Program Settlement Program Account
40000011	Transaction Program Reserve to Program Reserve	Funds moved from one Program Reserve Program Account to another Program Reserve Program Account

Program Account Withdrawal Events

These events are caused by funds moving out of a program's account but never touching a customer account.

Payload Type: Program Account Withdrawal Payload (302)

Event Type Id	Description	Detail
3060105	Transaction Program Account to Unknown External
3060110	Transaction Program Clearing to Program External
3060120	Transaction Program Reserve to Cash
3060130	Transaction Program Reserve to Verification Fund
3060140	Transaction Retail Clearing to Retail External
3060175	Transaction Verification Fund to External
3060200	Program Suspense Transfer	Funds moved between two Program Suspense Accounts. Note: A single money movement between program accounts will cause two events with this ID: one with Program Account Withdrawal Payload and the other with Program Account Deposit Payload.
40000004	Transaction Program Suspense to Unknown External	Funds moved from Program Suspense Program Account to another financial institution
40000005	Transaction Program Suspense to Program Reserve	Funds moved from Program Suspense Program Account to Program Reserve Program Account
40000006	Transaction Program Suspense to Program Settlement	Funds moved from Program Suspense Program Account to Program Settlement Program Account
40000008	Transaction Program Reserve To Program Suspense	Funds moved from Program Reserve Program Account to Program Suspense Program Account
40000012	Transaction Program Reserve to Program Reserve	Funds moved from one Program Reserve Program Account to another Program Reserve Program Account

Debit Card Deposit Events

These events are caused by funds moving into the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Deposit Payload (400)

Event Type Id	Description	Detail
3060351	Card Deposit - Merchandise Return	Return of goods or services
3060353	Card Deposit - Deposit	Cash is deposited into an ATM
3060355	Card Deposit - Credit Adjustment	When card network provider manually Credits funds - typically rare.
3060357	Card Deposit - Point Of Business Deposit	TBD
3060359	Card Deposit - Funds Transfer Credit	P2P Deposit
3060364	Card Deposit - Consumer Funds Disbursement	A merchant can push funds directly to a consumer’s debit card.
3060398	Card Deposit - 3rd Party Payment To	3rd-party payment transaction, payer-initiated. (Square, PayPal, Venmo, etc.)
3060382	Card Deposit - Money Transfer To	A Visa Money Transfer resulting in a credit to the customer.
3060501	Card Deposit - Check Deposit	A check is deposited via an ATM.
30603616	Card Deposit - Visa Direct	A Visa Money Transfer resulting in a credit to the consumer with no hold.
30603618	Card Deposit - Mastercard Money Send	A Mastercard Money Transfer resulting in a credit to the consumer with no hold.
30604731	Card Cash Deposit
30605603	Card Payment Enclosed

Debit Card Transfer Events

These events are caused by funds moving between two accounts owned by the same customer due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Transfer Payload (401)

Event Type Id	Description	Detail
3060361	Card Transfer	Transfer between accounts tied to same card
3060362	Transfer Payment	Intra-financial institution payment transaction
3060263	Card Transfer Payment Authorization

Debit Card Withdrawal Events

These events are caused by funds moving out of the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Withdrawal Payload (402)

Event Type Id	Description	Detail
3060341	Card Withdrawal - Purchase	POS transaction as Debit. Typically if PIN or Chip were used
3060343	Card Withdrawal - Cash Withdrawal	ATM Cash Withdrawal
3060345	Card Withdrawal - Debit Adjustment	When card network provider manually Debits funds - Typically rare
3060347	Card Withdrawal - Billpay	Debit transaction for Billpay
3060349	Card Withdrawal - Funds Transfer Debit	P2P Withdrawal
3060363	Card Withdrawal - AFD (Automated Fuel Dispenser)	When a fuel transaction completes
3060365	Card Payment Enclosed
3060367	Card Quasi-Cash or Scrip
3060369	Card Cashback From Deposit
3060371	Card Fee Collection Deposit
3060373	Card Consumer Funds Disbursement
3060375	Card 3rd Party Payment To
3060377	Card 3rd Party Payment From
3060379	Card Transfer Payment
3060381	Card Withdrawal - Money Transfer From	A Visa Money Transfer resulting in a debit to the customer.
3060383	Card Withdrawal - Quasi-Cash	A quasi-cash transaction such as: money order, wire transfer, etc.
3060384	Card Withdrawal - Cashback From Deposit	Cardholder deposits into an ATM and in the same transaction requests cashback from the ATM.
3060385	Card Withdrawal - Fee Collection	A fee set by the ATM owner that results in a charge to the cardholder.
3060396	Card Withdrawal - Traveler's Check	A Visa traveler's check is issued.
3060397	Card Withdrawal - 3rd Party Payment From	3rd-party payment transaction - payee-initiated. (Square, PayPal, Venmo, etc.)

Debit Card Withdrawal Authorization Events

These events are caused by funds being held on the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Withdrawal Authorization Payload (403)

Event Type Id	Description	Detail
3060240	Card Authorization - Purchase	User performs a purchase either online or by selecting "Credit" at the POS device
3060242	Card Authorization - Cash Withdrawal	User withdrawals cash from an ATM.
3060244	Card Authorization - Debit Adjustment
3060246	Card Authorization - Billpay
3060248	Card Authorization - Funds Transfer Debit
3060252	Card Authorization - Deposit
3060254	Card Authorization - Credit Adjustment
3060257	Card Authorization - 3rd Party Payment From	3rd-party payment authorization, payee-initiated.(Square, PayPal, Venmo, etc.)
3060260	Card Authorization - Transfer Funds
3060262	Card Authorization - AFD (Automated Fuel Dispenser)	Fuel transaction initiated at an AFD device
3060264	Card Purchase Authorization
3060265	Card Money Transfer From Authorization	A Visa Money Transfer resulting in a debit to the customer.
3060267	Card Authorization - Payment Enclosed
3060270	Card Transfer Payment Authorization
3060271	Card Authorization - Money Transfer From	A Visa Money Transfer authorization resulting in a debit to the customer.
3060272	Card Authorization - Authorization Settled	Card Authorization Settled
3060296	Card Authorization - Cashback From Deposit
3060297	Card Authorization - Quasi-Cash	A quasi-cash authorization.
3060298	Card Authorization - Fee Collection

Debit Card Declined Events

These events are caused by a failed attempt to move funds due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Declined Payload (410)

Event Type Id	Description	Detail
10048	Debit Card or Customer not mapped	Message with PAN matching a client BIN but does not match to a `cardId` and/or `customerId`
3060640	Declined Card Purchase Auth
3060642	Declined Card Cash Withdrawal Auth
3060644	Declined Card Debit Adjustment Auth
3060646	Declined Card Billpay Auth
3060648	Declined Card Funds Transfer Debit Auth
3060650	Declined Card Merchandise Return Auth
3060652	Declined Card Deposit Auth
3060654	Declined Card Credit Adjustment Auth
3060656	Declined Card Point Of Business Deposit Auth
3060658	Declined Card Funds Transfer Credit Auth
3060660	Declined Card Transfer Funds Auth
3060662	Declined Card AFD Auth
3060664	Declined Card Quasi-Cash Auth
3060663	Declined Card Traveler's Check Auth
3060665	Declined Card Cashback From Deposit Auth
3060666	Declined Card Fee Collection Auth
3060667	Declined Card Consumer Funds Disbursement Auth
3060668	Declined Card 3rd Party Payment To Auth
3060669	Declined Card 3rd Party Payment From Auth
3060670	Declined Card Transfer Payment Auth
3060671	Declined Card Money Transfer From Auth
3060672	Declined Card Money Transfer To Auth
3060694	Declined Card Available Inquiry Auth
3060695	Declined Card Balance Inquiry Auth
3060696	Declined Card Deposit Auth
3060697	Declined Card Payment Enclosed Auth
3060698	Declined Card Prepaid Card Activation Auth
3060741	Declined Card Purchase
3060742	Declined Card Payment Enclosed
3060743	Declined Card Cash Withdrawal
3060745	Declined Card Debit Adjustment
3060747	Declined Card Billpay
3060749	Declined Card Funds Transfer Debit
3060751	Declined Card Merchandise Return
3060753	Declined Card Deposit
3060755	Declined Card Credit Adjustment
3060757	Declined Card Point Of Business Deposit
3060759	Declined Card Funds Transfer Credit
3060761	Declined Card Transfer Funds
3060763	Declined Card AFD
3060765	Declined Card Travelers Check
3060767	Declined Card Quasi-Cash
3060769	Declined Card Cashback From Deposit
3060771	Declined Card Fee Collection
3060777	Declined Card 3rd Party Payment From
3060775	Declined Card 3rd Party Payment To
3060778	Declined Card Prepaid Card Activation
3060779	Declined Card Transfer Payment
3060773	Declined Card Consumer Funds Disbursement
3060781	Declined Card Money Transfer From
3060782	Declined Card Money Transfer To
3060794	Declined Card Available Inquiry
3060795	Declined Card Balance Inquiry
3060796	Declined Card Check Deposit
3060870	Declined Card Purchase Authorization Reversal
3060871	Declined Card Payment Enclosed Reversal
3060872	Declined Card Cash Authorization Reversal
3060873	Declined Card Prepaid Card Activation Reversal
3060874	Declined Card Debit Adjustment Authorization Reversal
3060876	Declined Card Billpay Authorization Reversal
3060878	Declined Card Funds Transfer Debit Authorization Reversal
3060880	Declined Card Merchandise Return Auth Reversal
3060882	Declined Card Deposit Auth Reversal
3060884	Declined Card Credit Adjustment Auth Reversal
3060886	Declined Card Point of Business Auth Reversal
3060888	Declined Card Funds Transfer Credit Auth Reversal
3060892	Declined Card AFD Authorization Reversal
3060894	Declined Card Available Inquiry Auth Reversal
3060895	Declined Card Balance Inquiry Auth Reversal
3060971	Declined Card Purchase Reversal
3060973	Declined Card Cash Withdrawal Reversal
3060974	Declined Card Traveler's Check Reversal
3060975	Declined Card Debit Adjustment Reversal
3060977	Declined Card Billpay Reversal
3060979	Declined Card Funds Transfer Debit Reversal
3060981	Declined Card Merchandise Return Reversal	A reversal of a merchandise return was attempted, but was declined. Very rare
3060982	Declined Card 3rd Party Payment From Reversal
3060983	Declined Card Deposit Reversal	A reversal of a cash or check deposit into an ATM was attempted, but was declined. Very rare
3060984	Declined Card Transfer Payment Reversal
3060985	Declined Card Credit Adjustment Reversal
3060986	Declined Card 3rd Party Payment To Reversal
3060987	Declined Card Point of Business Reversal
3060988	Declined Card Check Deposit Reversal
3060989	Declined Card Funds Transfer Credit Reversal
3060990	Declined Card Consumer Funds Disbursement Reversal
3060991	Declined Card Transfer Funds Reversal
3060992	Declined Card Fee Collection Reversal
3060993	Declined Card AFD Reversal
3060994	Declined Card Available Inquiry Reversal
3060995	Declined Card Balance Inquiry Reversal
3060996	Declined Card Money Transfer From Reversal
3060997	Declined Card Money Transfer To Reversal
3060998	Declined Card Quasi-Cash Reversal
3060999	Declined Card Cashback From Deposit Reversal

Debit Card Account Balance Inquiry Events

These events are caused by balance inquiries due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Account Balance Inquiry Payload (490)

Event Type Id	Description	Detail
3060294	Card Authorization - Available Inquiry	Available Balance Inquiry typically performed via a non-ATM device
3060295	Card Authorization - Ledger Inquiry	Account Balance Inquiry typically performed via a non-ATM device
3060394	Card Inquiry - Available Inquiry	Available Balance Inquiry typically performed via ATM
3060395	Card Inquiry - Ledger Inquiry	Account Balance Inquiry typically performed via ATM

Debit Card Deposit Reversal Events

These events are caused by the reversal of moving funds into the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Deposit Reversal Payload (500)

Event Type Id	Description	Detail
3060481	Card Reversal - Merchandise Return	Error occurred when performing a merchandise return, and it was reversed
3060483	Card Reversal - Deposit	Error occurred when depositing cash via ATM, and it was reversed
3060485	Card Reversal - Credit Adjustment	Error occurred when performing a credit adjustment, and it was reversed
3060487	Card Reversal - Point of Business	Error occurred when performing a Point of Business deposit, and it was reversed
3060489	Card Reversal - Funds Transfer Credit
3060498	Card Reversal - Money Transfer To	Error occurred when performing a Visa Money Transfer, and it was reversed
3060502	Card Reversal - Check Deposit	Error occurred when depositing a check via ATM, and it was reversed
3060503	Card Reversal - Consumer Funds Disbursement
3060598	Card Reversal - 3rd Party Payment To	3rd-party payment transaction, payer-initiated.(Square, PayPal, Venmo, etc.)

Debit Card Transfer Reversal Events

These events are caused by the reversal of moving funds between two accounts owned by the same customer due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Transfer Reversal Payload (501)

Event Type Id	Description	Detail
3060488	Card Reversal - Transfer Payment
3060596	Card Reversal - Transfer Funds

Debit Card Withdrawal Reversal Events

These events are caused by the reversal of moving funds out of the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Withdrawal Reversal Payload (502)

Event Type Id	Description	Detail
3060471	Card Reversal - Purchase	Error occurred on merchant device (ie, POS) and reverses a corresponding purchase
3060473	Card Reversal - Cash	Error occurred with ATM and the corresponding transaction was reversed
3060475	Card Reversal - Debit Adjustment	Error occurred when performing a debit adjustment, and it was reversed
3060477	Card Reversal - Billpay	Error occurred when performing a billpay, and it was reversed
3060479	Card Reversal - Funds Transfer Debit	Error occurred when performing a P2P withdrawal, and it was reversed
3060493	Card Reversal - AFD (Automated Fuel Dispenser)	Error occurred when performing an AFD purchase, and it was reversed
3060491	Card Reversal - Fee Collection
3060492	Card Reversal - Cashback From Deposit
3060496	Card Reversal - Traveler's Check
3060497	Card Reversal - Money Transfer From	Error occurred when performing a Visa Money Transfer, and it was reversed
3060499	Card Reversal - Quasi-Cash	Error occurred when performing a Quasi-Cash purchase, and it was reversed
3060597	Card Reversal - 3rd Party Payment From	A reversal of a 3rd-party payment transaction, payee-initiated.(Square, PayPal, Venmo, etc.)
3060599	Card Reversal - Payment Enclosed	Error occurred when performing a Visa Money Transfer, and it was reversed

Debit Card Withdrawal Authorization Reversal Events

These events are caused by the reversal of holding funds on the customer's account due to debit card usage or debit card network provider processing.

Payload Type: Debit Card Withdrawal Authorization Reversal Payload (503)

Event Type Id	Description	Detail
3060571	Card Reversal - Purchase Authorization	Error occurred on merchant device (ie, POS) and reverses a corresponding purchase
3060573	Card Reversal - Cash Authorization	Error occurred with ATM and corresponding transaction is reversed
3060575	Card Reversal - Debit Adjustment Authorization
3060577	Card Reversal - Billpay Authorization
3060579	Card Reversal - Funds Transfer Debit Authorization
3060593	Card Reversal - AFD Authorization

Check Deposit Authorization Events

These events are caused by a customer depositing a check using their mobile device.

Event Type Id	Description	Payload Type
30605001	Check Deposit Authorization Created	Check Deposit Authorization Payload (600)
30605002	Check Deposit Authorization Settled	Check Deposit Authorization Payload (600)
30605003	Check Deposit Authorization Rejected	Check Deposit Authorization Reject Payload (612)

Check Deposit Events

These events are caused by the bank approving a check that was deposited by a customer using their mobile device.

Event Type Id	Description	Payload Type	Detail
30605011	Check Deposit Created - No Adjustment	Check Deposit Payload (601)	The approved amount was not changed from the original deposit amount
30605012	Check Deposit Settled - No Adjustment	Check Deposit Payload (601)	The approved amount was not changed from the original deposit amount
30605013	Check Deposit Available - No Adjustment	Check Deposit Payload (601)	The approved amount was not changed from the original deposit amount
30605016	Check Deposit Created - Adjusted Up	Check Deposit Payload (601)	The approved amount was adjusted up from the original deposit amount
30605017	Check Deposit Settled - Adjusted Up	Check Deposit Payload (601)	The approved amount was adjusted up from the original deposit amount
30605018	Check Deposit Available - Adjusted Up	Check Deposit Payload (601)	The approved amount was adjusted up from the original deposit amount
30605019	Check Deposit Created - Adjusted Down	Check Deposit Payload (601)	The approved amount was adjusted down from the original deposit amount
30605020	Check Deposit Settled - Adjusted Down	Check Deposit Payload (601)	The approved amount was adjusted down from the original deposit amount
30605021	Check Deposit Available - Adjusted Down	Check Deposit Payload (601)	The approved amount was adjusted down from the original deposit amount
30606010	Deposit Hold	Deposit Availability Payload (606)	Hold was placed on a deposit
3103	Transaction Partial Funds Available	Deposit Availability Payload (606)	A partial amount of a deposit is made available

Check Deposit Reversal Events

These events are caused by the bank reversing a check that was deposited by a customer using their mobile device.

Payload Type: Check Deposit Reversal Payload (602)

Event Type Id	Description	Detail
30605015	Check Deposit Return	The return of a check which was deposited into a Helix account via MRDC but later returned at another bank causing the check amount to be reversed from the Helix customer's account.
30605022	Check Deposit Reversal - Adjusted Up	A reversal of a deposit where the approved amount was adjusted up from the original deposit amount
30605023	Check Deposit Reversal - Adjusted Down	A reversal of a deposit where the approved amount was adjusted down from the original deposit amount

Check Withdrawal Events

These events are caused by the customer's bank receiving and approving a written check or initiating and processing a stop payment on a check after it was deposited by a payee in their bank account.

Event Type Id	Description	Payload Type	Detail
30605103	Check Withdrawal	Check Withdrawal Payload (603)	The approved amount was successfully withdrawn from customers account for the original withdrawal amount
30605201	Check Withdrawal Stop Pay (C) - Initiated	Common Payload (1)
30605202	Check Withdrawal Stop Pay (C) - Approved	Common Payload (1)
30605203	Check Withdrawal Stop Pay (C) - Denied	Common Payload (1)

Check Withdrawal Authorization Events

These events are triggered in some scenarios when a check review is needed by a customers bank for a written check after it has been deposited into a payees bank account.

Payload Type: Check Withdrawal Authorization Payload (605)

Event Type Id	Description	Detail
30605101	Check Withdrawal Authorization Created
30605102	Check Withdrawal Authorization Settled
30605105	Check Withdrawal Authorization Rejected	This event reuses Payload Type: Check Deposit Reversal (602)

Digital Wallet Tokenization Events

These events are caused by the customer either adding their card manually to a Digital Wallet (example: Apple or Google wallets) or adding their card through an app utilizing Card Provisioning.

Payload Type: Digital Wallet Token Payload (607)

Event Type Id	Description	Detail
40002001	Digital Wallet Token Provisioned to Device	Token gets provisioned to a device. At this point token could be in `ActiveForPayment` or `Initiated` status. If at this point token is still in the `Initiated` status, it means that token has been provisioned into a device but is still going through a customer verification process (such as waiting to verify One Time Passcode). Example: Token gets provisioned on an iPhone manually or through push provisioning initiated through an app.
40002010	Digital Wallet Token Activated	Token status has changed to `ActiveForPayment.` This can happen if token was initially in `Initiated` status or has switched back to `ActiveForPayment` from `SuspendedTemporarily` status.
40002020	Digital Wallet Token Suspended Temporarily	Token status has changed to `SuspendedTemporarily` status.
40002030	Digital Wallet Token Reactivated	Token status has changed to `ActiveForPayment` status from `SuspendedTemporarily` status.
40002040	Digital Wallet Token Deactivated Permanently	Token status has changed to `DeactivatedPermanently.` This means token can not be used for payment and will never go back to `ActiveForPayment` status.

Bank Hold Events

These events are caused by someone using Helix Admin Console to either place a new hold or release an existing hold of funds for an account.

Payload Type: Bank Hold Payload (608)

Event Type Id	Description	Detail
30606101	Bank Hold Placed	A hold is placed by the bank on the specified account for a specific hold amount until the expiration date
30606102	Bank Hold Released	A previously placed hold is released, and the funds are now available for the customer's account
30606103	Account Hold Placed	A hold is placed on an account via /account/placeHold or Helix Admin Console
30606104	Account Hold Released	A hold is released on an account via /account/releaseHold or Helix Admin Console
30606105	Account Hold Expired

Falcon Message Events

These events are caused by Helix receiving a message from the FICO Falcon service.

Payload Type: Falcon Message Payload (610)

Event Type Id	Description	Detail
10024	Falcon Fraud confirmed
10025	Falcon Case Closed, Not Fraud
10026	Falcon Case Open, Suspected Fraud

Card Renewal Events

These events are caused by the card renewal process. Clients may use these events to generate card status notifications for their customers.

Payload Type: Card Renewal Payload (700)

Event Type Id	Description	Detail
40003001	Card Renewed	The card has been successfully renewed.
40003002	Card Renewal Override	A card renewal override has been placed on the card.
40003010	Card Excluded from Renewal	The card was excluded from the renewal process.

Stop Payment Events

These events are caused by the customer's bank initiating and processing a stop payment on an ACH transaction or a check on a customer's checking account.

Payload Type: Stop Payments Payload (800)

Event Type Id	Description	Detail
30608001	Stop Pay Created	A new stop payment record is created
30608002	Stop Pay Expired	A stop payment record expired
30608003	Stop Pay Hit	A match is found to an existing stop payment record
30608004	Stop Pay Cancelled	A stop payment record is deleted

Visa DPS Risk Factor Events

These events are caused by attempts to update Visa DPS risk factors via the Fraud Management System or Helix API.

Payload Type: Visa DPS Risk Factor Payload (1000)

Event Type Id	Description	Detail
10045	Visa DPS risk factor success
10046	Visa DPS risk factor failure

Card Modified Events

These events are caused by modifying a Helix card.

Payload Type: Card Modified Payload (1200)

Event Type Id	Description	Detail
49000300	Card Locked	Provides additional info compared to events 10009, 10011, 10022
49004000	Card Reissued With Existing PAN	A card has been issued with an existing PAN (primary account number)
49004001	Card Reissued With New PAN	A card has been issued with a new PAN (primary account number)

Account Dormancy Events

These events are caused by changes to account dormancy status.

Payload Type: Account Dormancy Payload (1400)

Event Type Id	Description	Detail
3071	Account made inactive
3072	Account made dormant
3073	Account made active again

Fee Transactions Events

These events are caused by changes to fee transactions. Depending on the event, properties in the data node may vary.

Payload Type: Fee Transactions Payload (1600)

Event Type Id	Description	Payload Type (1600)	Detail
3061001	International Card Fee	Version 1	Fee assessed on an international transaction
3061002	International Card Fee Reversal	Version 1	Fee reversal as a result of an international transaction reversal
3061003	Program Reserve Income Account	Version 2	Fee transaction occurred on customer account and Program Income Account
3061004	Program Reserve Income Account Reversal	Version 2	Fee reversal transaction occurred on customer account and Program Income Account
3061005	Program Reserve External Income Account	Version 2	Fee transaction occurred on customer account and Program External Income Account
3061006	Program Reserve External Income Account Reversal	Version 2	Fee reversal transaction occurred on customer account and Program External Income Account
3061007	Program Reserve Business Income Account	Version 2	Fee transaction occurred on customer account and Program Business Income Account
3061008	Program Reserve Business Income Account Reversal	Version 2	Fee reversal transaction occurred on customer account and Program Business Income Account

Modified Customer Address Events

These events are caused by address changes on a customer's account.

Payload Type: Modified Customer Address Payload (1900)

Event Type Id	Description	Detail
49006000	Modified Customer Residential Address	Change to customer residential address occurred on customer account
49006001	Modified Customer Mailing Address	Change to customer mailing address occurred on customer account

Miscellaneous Events

Event Type Id	Description	Payload Type	Detail
3074	Age of Majority Reached	Age of Majority Reached Payload (613)	Generated when a customer's account has a ProductTypeId of 12 (Minor DDA) or 13 (Minor SAV) and they have reached the age of majority (18) on the day the job is run
10047	Visa DPS, Fraud text alert state	Visa DPS Fraud Text Alerts Payload (1300)	Provides clients their users' contact preferences for text alerts, specifically fraud alerts. This also provides opt-out information for clients' compliance needs.
30605104	Check Return	Check Return Payload (609)	The return of a withdrawal where the processed amount was not changed from the original withdrawal amount. Caused by the customers bank returning a check that has already been processed on a customers account.
49000001	Registration Manual Review Document Type Requested	Manual Review Document Requested Payload (611)	Caused by an Admin Console user, usually from the bank partner, requesting an additional document to verify a customer and complete the manual review workflow during customer registration. If multiple documents are requested, an event will fire for each document type requested
40000020	Incoming NOC Applied – External Account Modified	Notification of Change Payload (900)	The incoming Notification of Change (NOC) processed, and external account has been modified. A notification of change (NOC) allows an RDFI to inform an ODFI that an item on the originating account requires updating.
49006002	Modified Customer Contact Information	Modified Customer Contact Information Payload (1901)	Change to customer contact information has occurred on a customer's account