Customer File
A listing of all Customers in Helix for a given program with these qualities (as of the effective date of the file):
- Moved to a
Verified
status on that date after successfully completing registration - Remained in a
Verified
status during the entire date - Changed from a
Verified
status to anArchived
status on that date - Changed from a
Verified
status to aDeceased
status on that date
i.e. Customers in this file with a status of Archived
or Deceased
will not appear in files for subsequent dates.
NOTE: On the day a customer is verified, he or she will appear in both this file and the Customer Registration File for that day.
Customer File Definition
The Customer File is created by Helix on a daily basis. It has the following properties:
- Exactly one tab-delimited header line
- Zero or more tab-delimited content lines
- A tab character (
\t
, or0x09
) embedded in actual text content will be replaced with a space character (" ", or0x20
) during file generation - This file is tab-delimited to help reduce the size of file as it may grow considerably over time and possibly contain large sections of empty columns.
- ANSI encoded
- Line endings are Windows-style CarriageReturn + LineFeed (
\r\n
, or0x0D0A
) - File will be available in the relative directory of
/CustomerFiles
- File name follows a specific, case-sensitive pattern of:
yyyyMMddhhmm_CUSTOMER.TXT
Format Disclaimer
Helix reserves the right to append new field(s) to the end of any Header or Content line without notice. This is to allow new data points to be added as needed in a timely fashion.Implementation Note
Your code should be written such that unexpected characters after the "last" field but prior to the end of each line should be ignored. That is, if the file is documented as having 30 tabs per line, receiving a file with 31 or more per line should not disrupt your processing. This applies to both Header and Content lines.File Name Disclaimer
The date in file name should be used as a guideline for human eyes only. Any date-related programmatic dependencies should rely on theFileCreatedDate
orFileEffectiveDate
contained within the header line of each file, as these will be precise to the second and will be in the appropriate timezone.
Header Row
Property | Data Type (Max Length) | Tab Offset | Description |
---|---|---|---|
FileName | string (50) | 0 | The name of this request file excluding path. Format: yyyyMMddhhmm_CUSTOMER.TXT Example: 201410210148_CUSTOMER.TXT |
RecordCount | integer (10) | 1 | The number of records represented within the file. This field is zero-padded on the left side. Example: 0000000872 |
FileCreatedDate | datetime (34) | 2 | The date the file was created. Follows same format as API. Example: 2014-10-20T10:30:31.456-05:00 See data format guidelines |
FileEffectiveDate | datetime (34) | 3 | The date to which the data in the file pertains. Follows same format as API. Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
Content Row
Property | Data Type (Max Length) | Tab Offset | Description |
---|---|---|---|
CustomerId | integer (10) | 0 | The customerId property of the customer object. |
CustomerTag | string (50) | 1 | The tag property of the customer object. |
FirstName | string (64) | 2 | The firstName property of the customer object. |
MiddleName | string (64) | 3 | The middleName property of the customer object. |
LastName | string (128) | 4 | The lastName property of the customer object. |
Suffix | string (20) | 5 | The suffix property of the customer object. |
BirthDate | string (10) | 6 | The birthDate property of the customer object.Format: yyyy-MM-dd Example: 1986-07-12 |
Gender | string (1) | 7 | The gender property of the customer object. |
Culture | string (50) | 8 | The culture property of the customer object. |
TaxId | string (30) | 9 | The taxId property of the customer object. |
CustomerStatus | string (50) | 10 | The status property of the customer object. |
CreatedDate | datetime | 11 | The date the customer object was created and its status property set to Initiated . Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
ArchivedDate | datetime | 12 | The date the status property of the customer object was changed to Archived . Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
DeceasedDate | datetime | 13 | The deceasedDate property of the customer object. Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
IdVerificationDate | datetime | 14 | The idVerificationDate property of the customer object. Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
IdVerificationDocumentsReceivedDate | datetime | 15 | The date documents required to verify the customer's identity were received. Follows same format as API. Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
DriversLicenseNumber | string (30) | 16 | The driversLicenseNumber property of the customer object. |
DriversLicenseState | string (2) | 17 | The driversLicenseState property of the customer object. |
DriversLicenseIssueDate | datetime | 18 | The driversLicenseIssueDate property of the customer object. Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
DriversLicenseExpireDate | datetime | 19 | The driversLicenseExpireDate property of the customer object. Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
PassportNumber | string (30) | 20 | The passportNumber property of the customer object. |
PassportCountry | string (5) | 21 | The passportCountry property of the customer object. |
PassportIssueDate | datetime | 22 | The passportIssueDate property of the customer object. Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
PassportExpireDate | datetime | 23 | The passportExpireDate property of the customer object. Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
EmailAddress | string (255) | 24 | The emailAddress property of the customer object. |
IsSubjectToBackupWithholding | string (1) | 25 | The isSubjectToBackupWithholding property of the customer object.- Y : yes/true- N : no/false. |
IsOptedInToBankCommunication | string (1) | 26 | The isOptedInToBankCommunication property of the customer object.- Y : yes/true- N : no/false. |
IsDocumentsAccepted | string (1) | 27 | The isDocumentsAccepted property of the customer object.- Y : yes/true- N : no/false. |
DocumentsAcceptedDate | datetime | 28 | The date the customer accepted the documents. Will typically coincide with the IdVerificationDate . Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
IsLocked | string (1) | 29 | The isLocked property of the customer object.- Y : yes/true- N : no/false. |
LockedDate | datetime | 30 | The lockedDate property of the customer object. Follows same format as API.Example: 2014-10-20T23:59:59.999-05:00 See data format guidelines |
LockedReason | string (255) | 31 | The lockedReason property of the customer object. |
ResidenceLine1 | string (100) | 32 | The addressLine1 property of the address object associated with the Residence address for this customer. |
ResidenceLine2 | string (100) | 33 | The addressLine2 property of the address object associated with the Residence address for this customer. |
ResidenceLine3 | string (100) | 34 | The addressLine3 property of the address object associated with the Residence address for this customer. |
ResidenceLine4 | string (100) | 35 | The addressLine4 property of the addess object associated with the Residence address for this customer. |
ResidenceCity | string (50) | 36 | The city property of the addess object associated with the Residence address for this customer. |
ResidenceState | string (2) | 37 | The state property of the addess object associated with the Residence address for this customer. |
ResidencePostalCode | string (50) | 38 | The postalCode property of the addess object associated with the Residence address for this customer. |
ResidenceCountry | string (50) | 39 | The country property of the addess object associated with the Residence address for this customer. |
MailingLine1 | string (100) | 40 | The addressLine1 property of the addess object associated with the Mailing address for this customer. |
MailingLine2 | string (100) | 41 | The addressLine2 property of the addess object associated with the Mailing address for this customer. |
MailingLine3 | string (100) | 42 | The addressLine3 property of the addess object associated with the Mailing address for this customer. |
MailingLine4 | string (100) | 43 | The addressLine4 property of the addess object associated with the Mailing address for this customer. |
MailingCity | string (50) | 44 | The city property of the addess object associated with the Mailing address for this customer. |
MailingState | string (2) | 45 | The state property of the addess object associated with the Mailing address for this customer. |
MailingPostalCode | string (50) | 46 | The postalCode property of the addess object associated with the Mailing address for this customer. |
MailingCountry | string (50) | 47 | The country property of the addess object associated with the Mailing address for this customer. |
HomePhone | string (50) | 48 | The number property of the phone object associated with the Home phone for this customer. |
MobilePhone | string (50) | 49 | The number property of the phone object associated with the Mobile phone for this customer. |
OfficePhone | string (50) | 50 | The number property of the phone object associated with the Office phone for this customer. |
CustomField1 | string (100) | 51 | The customField1 property of the customer object. |
CustomField2 | string (100) | 52 | The customField2 property of the customer object. |
CustomField3 | string (100) | 53 | The customField3 property of the customer object. |
CustomField4 | string (100) | 54 | The customField4 property of the customer object. |
CustomField5 | string (100) | 55 | The customField5 property of the customer object. |
LastActivityDate | datetime | 56 | The LastActivityDate is updated whenever a customers information or account is accessed or updated. |
Take me to the Example Customer File
Updated about 1 year ago