Customer Registration File

A listing of all potential Customers in Helix for a given program with these qualities (as of the effective date of the file):

  • Entered an Initiated status on that date -- registration was started, but abandoned before answering the challenge questions (if enabled for your program)
  • Marked as Expired on that date -- registration was never completed in the allowed timeframe (typically 14 days)
  • Marked as Denied on that date -- registration was completed but "too much" information was invalid, therefore a human does not need to review
  • Entered a Manual Review status on that date -- registration was completed but "some" information was invalid and a human must review
  • Remained in a Manual Review status the entire time during that date
  • Moved from Initiated to Verified status on that date -- registration was completed successfully without human review
  • Moved from Manual Review to Verified status on that date -- registration was completed successfully after a human reviewed it

iCustomers in this file with a status of Initiated, Verified, Expired or Denied will not appear in files for subsequent dates.
NOTE: On the day a customer is verified, he or she will appear in both this file and the Customer File for that day.

Customer Registration File Definition

The Customer Registration File is created by Helix on a daily basis. It has the following properties:

  1. Exactly one tab-delimited header line.
  2. Zero or more tab-delimited content lines
  3. A tab character (\t, or 0x09) embedded in actual text content will be replaced with a space character (" ", or 0x20) during file generation
  4. This file is tab-delimited to help reduce the size of file as it may grow considerably over time and possibly contain large sections of empty columns.
  5. ANSI encoded
  6. Line endings are Windows-style CarriageReturn + LineFeed (\r\n, or 0x0D0A)
  7. File will be available in the relative directory of /Customer
  8. File name follows a specific, case-sensitive pattern of: yyyyMMddhhmm_CUSTOMERREGISTRATION.TXT

🚧

Format Disclaimer
Helix reserves the right to append new field(s) to the end of any Header or Content line without notice. This is to allow new data points to be added as needed in a timely fashion.

Implementation Note
Your code should be written such that unexpected characters after the "last" field but prior to the end of each line should be ignored. That is, if the file is documented as having 30 tabs per line, receiving a file with 31 or more per line should not disrupt your processing. This applies to both Header and Content lines.

File Name Disclaimer
The date in file name should be used as a guideline for human eyes only. Any date-related programmatic dependencies should rely on the FileCreatedDate or FileEffectiveDate contained within the header line of each file, as these will be precise to the second and will be in the appropriate timezone.

Header Row

Property

Data Type (Max Length)

Tab Offset

Description

FileName

string (50)

0

The name of this request file excluding path.
Format: yyyyMMddhhmm_CUSTOMERREGISTRATION.TXT
Example: 201410210148_CUSTOMERREGISTRATION.TXT

RecordCount

integer (10)

1

The number of records represented within the file.

FileCreatedDate

datetime (34)

2

The date the file was created. Follows same format as API.
Example: 2014-10-20T10:30:31.456-05:00
See data format guidelines

FileEffectiveDate

datetime (34)

3

The date to which the data in the file pertains. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

Content Row

Property

Data Type (Max Length)

Tab Offset

Description

CustomerId

integer (10)

0

The customerId property of the customer object.

CustomerTag

string (50)

1

The tag property of the customer object.

FirstName

string (64)

2

The firstName property of the customer object.

MiddleName

string (64)

3

The middleName property of the customer object.

LastName

string (128)

4

The lastName property of the customer object.

Suffix

string (20)

5

The suffix property of the customer object.

BirthDate

string (10)

6

The birthDate property of the customer object.
Format: yyyy-MM-dd
Example: 1986-07-12

Gender

string (1)

7

The gender property of the customer object.

Culture

string (50)

8

The culture property of the customer object.

TaxId

string (30)

9

The taxId property of the customer object.

CustomerStatus

string (50)

10

The status property of the customer object.

CreatedDate

datetime

11

The date the customer object was created and its status property set to Initiated. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

ArchivedDate

datetime

12

The date the status property of the customer object was changed to Archived. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

IdVerificationDate

datetime

13

The idVerificationDate property of the customer object. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

IdVerificationDocumentsReceivedDate

datetime

14

The date documents required to verify the customer's identity were received. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

DeniedDate

datetime

15

The date the customer registration was Denied. A Denied status can result from any of the following:

  • The customer providing too much invalid information during initial registration
  • An administrator reviewing a customer registration that entered the Manual Review process and denying the customer via the Admin Console.

Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

ExpiredDate

datetime

16

The date the customer registration was Expired by Helix. An Expired status results from a customer beginning the registration process but never completing it after a given number of days, typically between 7 and 14. Follows same format as API. Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

DriversLicenseNumber

string (30)

17

The driversLicenseNumber property of the customer object.

DriversLicenseState

string (2)

18

The driversLicenseState property of the customer object.

DriversLicenseIssueDate

datetime

19

The driversLicenseIssueDate property of the customer object. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

DriversLicenseExpireDate

datetime

20

The driversLicenseExpireDate property of the customer object. Follows same format as API. Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

PassportNumber

string (30)

21

The passportNumber property of the customer object.

PassportCountry

string (5)

22

The passportCountry property of the customer object.

PassportIssueDate

datetime

23

The passportIssueDate property of the customer object. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

PassportExpireDate

datetime

24

The passportExpireDate property of the customer object. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

EmailAddress

string (255)

25

The emailAddress property of the customer object.

IsSubjectToBackupWithholding

string (1)

26

The isSubjectToBackupWithholding property of the customer object.

  • Y: Yes/true
  • N: No/false

IsOptedInToBankCommunication

string (1)

27

The isOptedInToBankCommunication property of the customer object.

  • Y: Yes/true
  • N: No/false

IsDocumentsAccepted

string (1)

28

The isDocumentsAccepted property of the customer object.

  • Y: Yes/true
  • N: No/false

DocumentsAcceptedDate

datetime

29

The date the customer accepted the documents. Follows same format as API.
Example: 2014-10-20T23:59:59.999-05:00
See data format guidelines

ResidenceLine1

string (100)

30

The addressLine1 property of the address object associated with the Residence address for this customer.

ResidenceLine2

string (100)

31

The addressLine2 property of the address object associated with the Residence address for this customer.

ResidenceLine3

string (100)

32

The addressLine3 property of the address object associated with the Residence address for this customer.

ResidenceLine4

string (100)

33

The addressLine4 property of the address object associated with the Residence address for this customer.

ResidenceCity

string (50)

34

The city property of the address object associated with the Residence address for this customer.

ResidenceState

string (2)

35

The state property of the address object associated with the Residence address for this customer.

ResidencePostalCode

string (50)

36

The postalCode property of the address object associated with the Residence address for this customer.

ResidenceCountry

string (50)

37

The country property of the address object associated with the Residence address for this customer.

MailingLine1

string (100)

38

The addressLine1 property of the address object associated with the Mailing address for this customer.

MailingLine2

string (100)

39

The addressLine2 property of the address object associated with the Mailing address for this customer.

MailingLine3

string (100)

40

The addressLine3 property of the address object associated with the Mailing address for this customer.

MailingLine4

string (100)

41

The addressLine4 property of the address object associated with the Mailing address for this customer.

MailingCity

string (50)

42

The city property of the address object associated with the Mailing address for this customer.

MailingState

string (2)

43

The state property of the address object associated with the Mailing address for this customer.

MailingPostalCode

string (50)

44

The postalCode property of the address object associated with the Mailing address for this customer.

MailingCountry

string (50)

45

The country property of the address object associated with the Mailing address for this customer.

HomePhone

string (50)

46

The number property of the phone object associated with the Home phone for this customer.

MobilePhone

string (50)

47

The number property of the phone object associated with the Mobile phone for this customer.

OfficePhone

string (50)

48

The number property of the phone object associated with the Office phone for this customer.

CustomField1

string (100)

49

The customField1 property of the customer object.

CustomField2

string (100)

50

The customField2 property of the customer object.

CustomField3

string (100)

51

The customField3 property of the customer object.

CustomField4

string (100)

52

The customField4 property of the customer object.

CustomField5

string (100)

53

The customField5 property of the customer object.