Modified Customer Contact Information Payload

The Modified Customer Contact Information Payload (payloadTypeId=1901) relates to changes to customer contact information.

Possible properties in data node

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emailAddress
home
mobile
office
phones
clientId
contextId
impactedCustomerId
impactedUserId
modifiedById
payloadTypeId
programId
source
tag
userEventTypeId
version

Example Payload

{
  "userEventId": 3414432467,
  "userEventTypeId": 49006002,
  "userId": 0,
  "impactedUserId": 0,
  "impactedCustomerId": 74502341,
  "isoMessageId": null,
  "contextId": "eed52bbb-d1ba-4d13-a567-62cfaa68bf32",
  "eventTimeUtc": "2025-09-04T20:45:51.4269163+00:00",
  "transactionId": 0,
  "externalAccountId": 0,
  "accountId": null,
  "productTypeId": null,
  "version": 2,
  "payloadTypeId": 1901,
  "data": [
    [
      {
        "customer": {
          "customerContactInfo": {
            "emailAddress": {
              "oldValue": "[email protected]",
              "newValue": "[email protected]"
            },
            "phones": {
              "home": {
                "oldValue": "4102587745",
                "newValue": "4102587746"
              },
              "mobile": {
                "oldValue": "3654147775",
                "newValue": "3654147776"
              },
              "office": {
                "oldValue": "7778855415",
                "newValue": "7778855416"
              }
            }
          },
          "tag": "44300bc0-88ee-11f0-9758-a002a55f2b35"
        },
        "eventData": {
          "clientId": 9700,
          "contextId": "eed52bbb-d1ba-4d13-a567-62cfaa68bf32",
          "impactedUserId": 74502341,
          "impactedCustomerId": 74502341,
          "modifiedById": 0,
          "programId": 9701,
          "payloadTypeId": 1901,
          "version": 2,
          "userEventTypeId": 49006002,
          "source": "API"
        }
      }
    ]
  ]
}