	Sandbox	Production
API Domain	https://sandbox-api.helix.q2.com	https://api.helix.q2.com
ID Verification	Consult documentation provided at program registration time for specific "fake" customer information that works successfully via sandbox	Provide customer's actual personally identifiable information
Tax ID	Multiple customers may have the same `taxId` (allows for easier testing)	Each customer must have a unique `taxId`
Customer Registration	No limit to number of failed customer registrations for a given `taxId` in any timeframe	A default limit of 2 failed customer registrations for a given `taxId` in a 48 hour timeframe (configurable)
Customer Tags	Uniqueness of `tag` on the customer object is not enforced	Uniqueness of `tag` on the customer object is enforced among customers with the following statuses: `Active`, `Initiated`, `Manual Review`, `Verified`.
Debit Card Transactions	Not supported	Supported
Product IDs	Each product's `productId` will be different in sandbox vs production	Each product's `productId` will be different in sandbox vs production
Changing Product IDs	Changing the `productId` of an account via /account/update happens instantly	Changing the `productId` of an account via /account/update may take up to 24 hours to take affect

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NOTE
The following only apply to programs with ACH via NACHA enabled.

	Sandbox	Production
Routing Number Verification	The "magic value" of `123456789` for `routingNumber` may be used for easy testing. The externalAccount's `name` property will be set to COREPRO SANDBOX BANK	An actual valid routing number must be provided. "Valid" is defined by performing a real-time lookup based on the Federal Reserve data file.
External Account Verification	Trial deposit amounts are hardcoded to $0.18 and $0.28 for easy testing. Can be verified immediately via /externalAccountVerify	Trial deposits are two random amounts between $0.01 and $0.49 inclusive. Must be verified at a later date by calling /externalAccountVerify
Depositing from External Accounts	Automatically settles every hour on the hour, give or take 5 minutes. Funds are available immediately after settling	Settles following the Transfer Timeline . Funds are available `depositAvailableDays` after settlement occurs. See /program/get for details.
ODFI ACH Transfers	ACH transfers initiated via the /transfer/create endpoint are initially set to `status=Pending` before being changed to `status=Settled` when the ~hourly settlement job runs.	ACH transfers initiated via the /transfer/create endpoint are initially set to `status=Initiated`. They are then moved to `status=Pending` once the daily ACH cutoff time is reached and helix writes the transactions into an ACH file for delivery to the Fed for processing. Transactions will move to `status=Settled` according to the Transfer Timeline .
ACH Files	Not supported	Supported