post https://sandbox-api.helix.q2.com/account/close
Close an account. If the account balance is greater than $0 or any interest is owed on the account those amounts are calculated and a transaction is implicitly created with the sum of those amounts being credited into the given closeToAccountId. That transaction's tag property is also assigned the value in the transactionTag property (if specified).
Error Codes
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| Code | Message (en-US) | Notes |
|---|---|---|
| 1-60000 | Any "Common Error Code" may occur. | See Common Error Codes |
| 61150 | RequestingCustomerId is a required field | requestingCustomerId is required when creating a business account |
| 65296 | CloseReasonNotes must be provided if CloseReason is Other | |
| 65901 | Invalid account id '{0}'. | |
| 65902 | Invalid closing account id '{0}'. | |
| 65903 | Transaction with tag '{0}' already exists. | |
| 65904 | Closing account id '{0}' is deactivated. | |
| 65905 | Closing account id '{0}' is not yet verified. | |
| 65906 | Closing account id '{0}' is not open. | |
| 65907 | Account id '{0}' and close to account id '{1}' cannot be the same. | |
| 65908 | Cannot close an account with pending transactions or funds on hold. | |
| 65909 | Cannot close an account with a negative balance. | |
| 65910 | Account id '{0}' is not allowed to be closed. | The isCloseable flag is set to false for this account, preventing the close from succeeding. To force a close, use the Helix Admin console to perform this functionality. |
| 65911 | Invalid close to account id '{0}'. | |
| 65912 | CloseToAccountId {1} does not match Cash account configured for program '{0}'. | |
| 65914 | Account id '{0}' is already closed. | |
| 65916 | Customer id '{0}' has insufficient privileges to close account id '{1}'. | |
| 65917 | Customer id '{0}' has insufficient privileges to deposit funds into account id '{1}'. | |
| 65918 | Account id '{0}' is still associated with card id '{1}'. Call /card/removeAccount to disassociate, then retry your request. | |
| 65920 | Invalid NetAccountValue of {0}. Contact support. | |
| 65925 | If provided closeReason must be one of the following; Fraud, Never funded, BSA Reasons, Relationship Ended, Deceased, Consolidating Bank Accounts, Other | |
| 65926 | CloseReasonNotes must be provided if CloseReason is Other | |
| 65927 | CloseReasonNotes maximum length is 255 characters |
