post https://sandbox-api.helix.q2.com/card/reissue
Reissue a card and send a new physical card to a customer (when applicable). When reissueReasonTypeCode=DMG, a new card number is NOT generated and a new physical card is sent to the customer. The status returned in the card object will remain the same. All other reissueReasonTypeCode values will generate a new card number. Depending on the previous card, this endpoint will return a card object with status=Verified for digital only, status=DigitalActivePhysicalPending for digital and physical, and status=PendingVerification for physical only.
Error Codes
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| Code | Message (en-US) | Notes |
|---|---|---|
| 1-60000 | Any "Common Error Code" may occur. | See Common Error Codes |
| Any error codes associated with card locking. | See /card/lock | |
| Any error codes associated with card initiation. | See /card/initiate | |
| 150504 | CardId {0} has been locked by the System and cannot be unlocked by a customer. | |
| 153001 | Invalid reissueReasonTypeCode '{0}'. Please refer to API documentation for valid types. | |
| 153002 | CardId {0} is not associated with CustomerId {1}. | |
| 153003 | CardId {0} status is {1}. Must be Verified, Expired, or PendingVerification. | |
| 153004 | CardId {0} is digital-only. Cannot reissue a digital-only card. For digital-only cards use /card/hotlist then /card/createDigital to issue a new digital-only card. | |
| 153005 | Physical card order option not available for issuance type. | |
| 153006 | CardId '{0}' status is '{1}' and cannot be reissued. | |
| 153007 | Digital card reissue option not available for reissueReasonTypeCode '{0}'. |