post https://sandbox-api.helix.q2.com/account/unlock
The following matrix details when this call will succeed or fail
| Current lockTypeCode | Current lockReasonTypeCode | Result |
|---|---|---|
CST | UNK - Unknown | Success |
CST | TMP - Temporary | Success |
CST | FRZ - Freeze | Success |
CST | ADM - Administrative | Success |
CST | SUS - Suspected fraud | Success |
CST | CO - Credits only | Success |
CST | RTN - Return risk | Success |
CST | REC - Recovery | Success |
CST | DED - Deceased | Success |
CST | DOR - Dormant | Success |
CST | FRD - Fraud investigation | Fail - Fraud investigation lock can not be unlocked by CST |
SYS | TMP, FRD, FRZ, ADM, SUS, CO | Fail - SYS lock type cannot be unlocked by CST |
The account will have a lockTypeCode of UNL upon successful completion of this call. The account is unlocked and ready for transfers to take place.
Error Codes
Click to expand
| Code | Message (en-US) | Notes |
|---|---|---|
| 1-60000 | Any "Common Error Code" may occur. | See Common Error Codes |
| 61301 | Invalid AccountId {0} or CustomerId {1}. | |
| 61302 | AccountId {0} has been locked by an Administrator or an automated process. Cannot unlock. | |
| 61303 | AccountId {0} has been marked as fraud investigation. Cannot unlock. | |
| 61304 | Account Unlock feature is disabled for program {0}. Cannot unlock. |